Eboni Kaesler
Rochester,VIC
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Junior Office Assistant
Nelson Air-Conditioning
04.2023 - Current
- Calculated accurate job times using mathematical skills and appropriate tools
- Processed incoming and outgoing mail and packages according to established procedures
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
- Reviewed files, records and other documents to obtain information to respond to requests
- Provided clerical assistance to senior staff, such as arranging meetings, making copies and answering emails.
- Input data into spreadsheets and databases.
- Maintained complete and accurate files in both physical and digital formats.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Team Leader
Hungry Jacks
04.2018 - 01.2023
- Kept KPI's at required levels
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Trainee • Sales Consultant
DCC
04.2022 - 10.2022
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Maximized customer retention by resolving issues quickly.
Volunteer
Church of Jesus Christ
01.2014 - 07.2017
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Coordinated and managed volunteer activities for community service projects.
Trainee
NOVA Hair and Body
01.2015 - 01.2016
- Shadowed senior team members to learn all related jobs and tasks
- Filled out timesheets and paperwork according to identified requirements
- Collected, arranged, and input information into database system
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
Education
High School Diploma -
Eastern Fleurieu School
Strathalbyn, SA12.2020
Cert II in Salon Assistance -
Clip Joint Education
Adelaide, SA01.2016
Skills
- COMMUNICATION
- Handling Money
- Proficient Phone and Email Skills
- Confident and Comfortable around people
- Organized
- Proficient Computer Skills
- Point of Sale Skills
Timeline
Junior Office Assistant
Nelson Air-Conditioning
04.2023 - Current
Trainee • Sales Consultant
DCC
04.2022 - 10.2022
Team Leader
Hungry Jacks
04.2018 - 01.2023
Trainee
NOVA Hair and Body
01.2015 - 01.2016
Volunteer
Church of Jesus Christ
01.2014 - 07.2017
High School Diploma -
Eastern Fleurieu School
Cert II in Salon Assistance -
Clip Joint Education
Similar Profiles
Johnathon ZervasJohnathon Zervas
Self Employed Electrician at Subcontracting to various electrical and Air companies such as Direct Electrical, Bluechip Electrical, Flash Electrical, Smart Air, All Seasons Air conditioning, Arctic Cooling SolutionsSelf Employed Electrician at Subcontracting to various electrical and Air companies such as Direct Electrical, Bluechip Electrical, Flash Electrical, Smart Air, All Seasons Air conditioning, Arctic Cooling Solutions
Brandon BeuvingBrandon Beuving
HVAC Technician at Air Tech Heating & Air Conditioning Service CoHVAC Technician at Air Tech Heating & Air Conditioning Service Co
Amy BrayerAmy Brayer
Customer Service Representative at Air Specialty Heating & Air ConditioningCustomer Service Representative at Air Specialty Heating & Air Conditioning
Melissa MarkMelissa Mark
Bartender at Shamrock HotelBartender at Shamrock Hotel