Ebonie Kickett
Dayton
Summary
I am looking for an opportunity in an energetic work environment which allows me to draw upon my well-developed communication skills to engage with others, work effectively with colleagues and to thrive on meeting work expectations.
Overview
8
8
years of professional experience
Work History
Store Manager
Cotton On Group
07.2022 - Current
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Approved regular payroll submissions for employees.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Implemented customer feedback system to address and quickly rectify any issues, thereby enhancing customer loyalty.
Sales Assistant
Cotton On Group
03.2019 - Current
- Greeting and helping customers upon arrival
- Getting stock on to shop floor/restocking shelves and tables so there is always product available for customers
- Cleaning and tidying tables and rails to help maintain standards of store
- Working on the register
- Day leader
- Start of day
- End of day
- Banking
- Managing the team and encouraging them to hit daily targets such as KPIs
- Insight and experience in VM
- Shows leadership and responsibility required to supervise and train junior employees
Certificate 2 in Community Services, Traineeship
Buggles Childcare
02.2017 - 10.2018
- Assisted children with tasks such as eating, learning, cleaning, manner
- Prepare beds for children before nap time
- Wash and restock clothing for the youth
- Supervise children during play times
Administration, Work Experience
Coolabaroo
08.2018 - 08.2018
- Record keeping management
Work Experience
Aroma Cafe
08.2017 - 08.2017
- Determined to learn new skills throughout the traineeship
- Engaged and communicated with customers when serving
- Cleaning kitchen daily as per café standards
- Restocking shelves and fridges to be available for customers
Education
Certificate 2 - Finance
Darling Range Sports College
Perth, WA11.2018
Certificate 2 - Community Services
Smyl Community Services
11.2018
High School Certificate -
Darling Range Sports College
Perth, WA11.2018
Skills
- Communication
- Customer Service
- Cash Handling
- Organisational skills
- Time Management
Awards
Indigenous award, 2018
Timeline
Store Manager
Cotton On Group
07.2022 - Current
Sales Assistant
Cotton On Group
03.2019 - Current
Administration, Work Experience
Coolabaroo
08.2018 - 08.2018
Work Experience
Aroma Cafe
08.2017 - 08.2017
Certificate 2 in Community Services, Traineeship
Buggles Childcare
02.2017 - 10.2018
Certificate 2 - Finance
Darling Range Sports College
Certificate 2 - Community Services
Smyl Community Services
High School Certificate -
Darling Range Sports College
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