Ebonie Loudoun
Gregory Hills
Summary
Dedicated professional with demonstrated strengths in customer service, time management, and task coordination. Strong communication skills and the ability to quickly build rapport with clients and colleagues. Reliable and highly adaptable, with a consistent track record of supporting team operations and exceeding goals.
Overview
9
9
years of professional experience
Work History
Administration & Invoicing Clerk
Rangedale Drainage & Industrial Services Pty Ltd
02.2024 - 07.2025
- Oversaw end-to-end data entry and administrative functions supporting drainage and civil infrastructure operations.
- Strategically coordinated daily workforce scheduling and resource allocation, ensuring seamless job deployment and operational efficiency.
- Maintained accurate records of site attendance, project timelines, and client correspondence.
- Acted as key liaison between field crews and operational management to streamline communication and project tracking.
- Prepared and managed documentation for NDD (Non-Destructive Digging) and drain cleaning works, supporting compliance and reporting requirements.
- Delivered high-level client and contractor service, resolving inquiries promptly and professionally.
- Served as Personal Assistant to the State Manager, managing high-priority tasks and confidential matters.
- Organised interstate travel logistics, including flight and accommodation bookings, through Corporate Travel Management.
- Compiled and finalised staff timesheets for payroll processing, ensuring timely and accurate submissions.
Cafe Worker
Coffee Gossip
10.2021 - 02.2024
- Created weekly work schedules for staff members, ensuring peak coverage.
- Collaborated with vendors to manage stock levels and pricing.
- Analysed sales data and coordinated financial performance reporting.
- Managed catering services and coordinated promotional strategies to attract local business.
Gym Receptionist
Royal Fit
02.2020 - 10.2021
- Provided front desk support, assisting with new memberships and renewals.
- Managed fitness class schedules and liaised with trainers and members.
- Handled daily transactions and facility tours.
Restaurant Team Member
Two Chicks
01.2018 - 01.2020
- Delivered high-quality customer service in a fast-paced hospitality environment.
- Trained new staff and ensured consistency in service and hygiene standards.
- Processed orders and maintained efficient communication with kitchen staff.
Office Cleaner
Aussie Snack Foods
03.2016 - 03.2017
- Ensured office cleanliness, including desks, kitchens, and communal areas.
- Refilled sanitation stations and kept supply storage organized and stocked.
Education
Certificate IV - Fitness (SIS40221)
Australian Fitness Academy
11.2021
Year 10 - undefined
St Agnes Catholic College
12.2017
Skills
- Invoicing & Administration
- Customer Service
- Team Coordination
- Fitness & Health Industry Knowledge
- Order & Inventory Management
- Cash Handling & POS Systems
- Physical Stamina
- Conflict Resolution
Timeline
Administration & Invoicing Clerk
Rangedale Drainage & Industrial Services Pty Ltd
02.2024 - 07.2025
Cafe Worker
Coffee Gossip
10.2021 - 02.2024
Gym Receptionist
Royal Fit
02.2020 - 10.2021
Restaurant Team Member
Two Chicks
01.2018 - 01.2020
Office Cleaner
Aussie Snack Foods
03.2016 - 03.2017
Year 10 - undefined
St Agnes Catholic College
Certificate IV - Fitness (SIS40221)
Australian Fitness Academy
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