Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ebony Dickinson

Ferntree Gully,VIC

Summary

To obtain a position where I can gain more experience in different areas of the workforce. I will stive for excellence in any position.

I can assume responsibilities, display initiative, enjoy challenges, people oriented, well presented and organised. I possess the ability to work as an individual or as part of a team. I am well spoken with good communication skills.

Developed leadership and coordination skills in fast-paced, customer-service-focused environment. Expertise in managing teams, resolving conflicts, and ensuring efficiency through effective task delegation and operational oversight. Seeking to transition into new field, leveraging strong organizational and communication abilities to contribute to new team.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Crew Member

McDonalds
12.2017 - Current


  • Maintaining a clean and stocked restaurant
  • Progressed through all areas of the restaurant and became a crew coach, training the new hires
  • Worked well with teammates and accepted coaching from management team.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.

Shift Supervisor

McDonalds
01.2021 - 12.2023
  • My role as shift supervisor involved but was not limited to:
  • Working directly with customers, greeting, and taking their orders
  • Maintaining a clean and stocked restaurant
  • Completing all food safety requirements
  • Completing all cash procedures
  • Maintaining crew moral
  • Reacting to sales and controlling labour
  • Setting and following up on goals
  • Reacting to stock levels and ordering more stock

Education

Mater Christi College

Bachelor of Science - undefined

Monash University

Master of Genomic Analytics -

Monash University
01-2025

Skills

  • Customer service
  • Time management
  • Teamwork
  • Cash handling
  • Leadership
  • Communication
  • Quick learner
  • Workplace safety
  • Staff management
  • Customer-oriented
  • Inventory control

Certification

  • Certificate III in retail
  • Bachelors of Science

Timeline

Shift Supervisor

McDonalds
01.2021 - 12.2023

Crew Member

McDonalds
12.2017 - Current

Bachelor of Science - undefined

Monash University

Mater Christi College

Master of Genomic Analytics -

Monash University
Ebony Dickinson