Ebony Grant
Gold Coast,Australia
Summary
To seek a part time job as a student, eager to join the team. Proven track record of enhancing customer loyalty and dining experiences of over a year at a 4.9 Thai restaurant which showcases strong organizational skills and a polite, positive attitude. Excelled in team environments, demonstrating dependable work ethic and exceptional customer service. Achieved notable improvements in efficiency and guest satisfaction, leveraging active listening and decision-making abilities. Willingness to take on added responsibilities to meet team goals, with hardworking skills.
Overview
2
2
years of professional experience
Work History
Server
Charm Thai Restaurant
06.2023 - Current
- Took takeaway and dine in orders, managed bills, and handle complimentary items
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment
- Bussed and reset tables to keep dining room and work areas clean
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
- Promoted a safe working environment by adhering to food safety standards and best practices
Front of House Staff Member
Roll'd Corporate Services
06.2024 - 09.2024
- Self-motivated, with a strong sense of personal responsibility.
- Collaborated with team members to streamline checkout processes, reducing wait times for customers.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Youth Gymnastics Assistant
Gullivers
01.2024 - 05.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude
- Greeted guests in with friendliness and professionalism
- Completed daily logs for management review
Education
Pacific Pines State High School, Grade 10
2026
Skills
- Teamwork Attitude
- Dependable and Hardworking
- Positive Attitude
- Organizational Skills
- Exceptional customer service
- Suggestive Selling
- Excellent Communication
- Continuous Improvement
- Time management abilities
- Decision-Making
- Organizational Skills
- Active Listening
- Decision-Making
- Organizational Skills
- Active Listening
Timeline
Front of House Staff Member
Roll'd Corporate Services
06.2024 - 09.2024
Youth Gymnastics Assistant
Gullivers
01.2024 - 05.2024
Server
Charm Thai Restaurant
06.2023 - Current
Pacific Pines State High School, Grade 10
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