Summary
Overview
Work History
Education
Skills
References
Timeline
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Ebony Holmes

Dubbo,NSW

Summary

Motivated retail sales professional with expertise in customer service and product knowledge. Proven track record of exceeding sales targets through effective communication and customer needs assessment. Recognized for strong problem-solving skills and ability to enhance customer loyalty through positive shopping experiences. Background in business management, human resources, and law, supported by academic studies in these fields.

Overview

3
3
years of professional experience

Work History

SNR Retail Customer Service (shoe Fitter)

Williams
Dubbo, NSW
06.2023 - Current
  • Assisted customers with finding the right product for their needs..
  • Greeted customers upon entering the store and provided assistance.
  • Demonstrated knowledge of store products and services.
  • Operated point-of-sale systems accurately to process payments from customers.
  • Organized displays to attract customers and promote sales.
  • Participated in team meetings and training sessions.
  • Stocked shelves with merchandise according to company standards.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Completed end-of-shift paperwork accurately and timely.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Food Service Worker

KFC
Dubbo, NSW
10.2022 - 03.2025
  • Adhered to safety procedures when handling sharp objects or hazardous materials.
  • Assisted with inventory management and restocking supplies as needed.
  • Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
  • Performed opening and closing duties as assigned by management.
  • Utilized point-of-sale systems for taking orders from customers.
  • Followed established cash handling procedures when collecting payment from customers.

Education

Higher School Cerfticate - HSC

Dubbo College Senior Campus
Dubbo

Skills

  • Customer service
  • Visual merchandising
  • Point-of-sale operations
  • Inventory management
  • Sales floor monitoring
  • Effective communication
  • Problem solving
  • Team collaboration

References

References available upon request.

Timeline

SNR Retail Customer Service (shoe Fitter)

Williams
06.2023 - Current

Food Service Worker

KFC
10.2022 - 03.2025

Higher School Cerfticate - HSC

Dubbo College Senior Campus

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Ebony Holmes