Ebony Kirikino
Mount Isa,QLD
Summary
Proven professional with a history at R&B Mining, excelling in roles demanding attention to detail and exceptional customer service. Mastered complex troubleshooting, enhanced safety protocols, and fostered strong client relationships. Skilled in multitasking and thriving under pressure, consistently delivering results beyond expectations.
Overview
2
2
years of professional experience
Work History
Occupational Hygiene Technician
R&B Mining
02.2024 - Current
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Optimized system performance thorough testing and analysis.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
Contractor Administrative Assistant
R&B Mining
07.2023 - 01.2024
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Automotive Receptionist
R&B Mining
12.2022 - 06.2023
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
Education
High School Diploma -
Spinifex State College
Mount Isa, QLD11.2022
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
Timeline
Occupational Hygiene Technician
R&B Mining
02.2024 - Current
Contractor Administrative Assistant
R&B Mining
07.2023 - 01.2024
Automotive Receptionist
R&B Mining
12.2022 - 06.2023
High School Diploma -
Spinifex State College
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