Ebony Kokaev
Summary
Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments. Expert and experienced with clients of all needs including Autism, epilepsy, cerebral palsy, spina bifida, lennox gastaut syndrome and clients with ADHD, both clients of various ages from children and adults of all needs.
Overview
11
11
years of professional experience
Work History
Disability Support Worker
Self Employed Services
06.2018 - Current
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Implemented behaviour management techniques when required for the safety of both clients and staff members involved.
Customer Service Manager
KFC Restaurant
02.2013 - 02.2017
- Increased team productivity by providing ongoing training and support to customer service representatives.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
Education
Certificate IV - School Based Educational Support
TAFE Queensland Logan (Online Study)
Loganlea, QLD01.2025
Certificate III - Individual Support
TAFE Queensland
Ashmore, QLD09.2017
Skills
- Risk Assessments
- Progress Documentation
- Daily Living Requirements
- Disability Services
- Incident Reports
- Independent Living Support
- Personal Care
- Youth Services
Timeline
Disability Support Worker
Self Employed Services
06.2018 - Current
Customer Service Manager
KFC Restaurant
02.2013 - 02.2017
Certificate IV - School Based Educational Support
TAFE Queensland Logan (Online Study)
Certificate III - Individual Support
TAFE Queensland
Similar Profiles
MARÍA ELÍZABETH FREIREMARÍA ELÍZABETH FREIRE
Entrepreneur at Self Employed ServicesEntrepreneur at Self Employed Services
Gary LimGary Lim
Professional Stock Trader at Self Employed ServicesProfessional Stock Trader at Self Employed Services
Travon DelgadoTravon Delgado
Mobile Barber at Self Employed ServicesMobile Barber at Self Employed Services
Asela LiyanageAsela Liyanage
UBER Driver at Self Employed ServicesUBER Driver at Self Employed Services
NISHU PATELNISHU PATEL
Personal Support Worker / Disability Support Worker (Placement) at Tricare PimpamaPersonal Support Worker / Disability Support Worker (Placement) at Tricare Pimpama