Motivated and dedicated professional with three years of experience in customer service and food service. Proven track record of delivering exceptional service, managing high-volume tasks efficiently, and working collaboratively within a team. Adept at handling customer interactions with a positive attitude and resolving issues promptly. Seeking new employment opportunities to leverage my skills and contribute to the success of a forward-thinking organisation. Eager to bring my personal attributes to a dynamic role where I can continue to grow professionally and make a meaningful impact. I've done some cleaning for my mum's business. I enjoy customer service and serving my community. I have a strong faith and i often volunteer in my church. i have also previously done some volunteer work with scouts.
- Delivered exceptional customer service by greeting and assisting customers promptly and courteously.
- Accurately processed transactions and handled cash and credit card payments, ensuring correct change and receipts.
- Resolved customer complaints and concerns effectively, maintaining a positive and professional demeanor.
- Operated kitchen equipment and prepared food items according to company standards and health regulations.
- Maintained cleanliness and organisation of work areas, including dining areas and restrooms.
- Managed high-volume customer interactions during peak hours, demonstrating strong multitasking and problem-solving skills.
- Worked collaboratively with team members to achieve store goals and ensure a smooth operation.
- Trained new employees on company policies, procedures, and best practices in customer service and food preparation.
- Monitored and restocked inventory to ensure the availability of products and supplies.
- Adhered to safety and hygiene protocols to maintain a safe environment for both customers and staff.
- Ability to interact with customers in a friendly and professional manner, addressing their needs and concerns
- Clear and effective communication with customers and team members to ensure smooth operations
- Ability to work collaboratively with colleagues to achieve store goals and maintain a positive work environment
- Efficiently managing time and prioritizing tasks to handle high-volume periods and maintain productivity
- Accurate processing of transactions, managing cash and credit card payments, and providing correct change
- Handling multiple tasks simultaneously, such as taking orders, preparing food, and cleaning, especially during busy times
- Ensuring accuracy in order preparation and adhering to food safety and hygiene standards
- Ability to address and resolve customer complaints and operational issues effectively
- Flexibility in handling various roles and responsibilities, including working in different areas of the restaurant as needed
- Capability to stand for extended periods, lift and carry items, and perform tasks that require physical effort
2.5
0401 782 690
harrisamy649@gmail.com
0414 725 194
rachelleambrum@gmail.com
0466 633 995
malachitre03@gmail.com