Ebony Rae Mann
Melbourne,VIC
Summary
Helpful Apparel Associate skillful in answering customer inquiries, creating visually appealing displays and handling cash transactions. Proficient in POS system operations. Hardworking individual with 3 years of experience helping customers locate and purchase products.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Bec's Birds And Carvery
Bentleigh East, VIC
04.2021 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
No Degree - Fashion Sustainability
Collarts
Brunswick, VICHigh School Diploma -
Bentleigh Secondary College
Bentleigh East, VIC2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Safe Food Handling
- Food safety understanding
- Suggestive Selling
- Point of sale operation
Certification
- Provide Responsible Service of Alcohol, CFT International - 17/06/2024
- Working with Children Check - License - 2024
Timeline
Server
Bec's Birds And Carvery
04.2021 - Current
No Degree - Fashion Sustainability
Collarts
High School Diploma -
Bentleigh Secondary College