Summary
Overview
Work History
Education
Skills
References
Timeline
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Ebony Robins

Eaglehawk,VIC

Summary

As an employee, I strive to showcase myself as a dependable, motivated individual capable of fulfilling any role as needed within the organization. My goal is to establish a solid presence as a reliable employee who reflects the values of the business with pride and commitment. Additionally, I pride myself on being a quick learner and have a strong ability to adapt seamlessly to changing environments and circumstances.

Overview

5
5
years of professional experience

Work History

Chef Apprentice

Wine Bank
01.2021 - 05.2022
  • Developed strong time management skills while balancing various prep tasks with cooking responsibilities during busy shifts.
  • Helped head chef with recipe testing and development, providing valuable input on flavor combinations and presentation techniques.
  • Expanded culinary repertoire through continuous learning of new techniques and cuisines under the guidance of experienced chefs.
  • Maintained a well-organized workstation to minimize downtime between orders and ensure seamless food preparation processes.
  • Ensured strict adherence to food safety guidelines, maintaining a clean and safe work environment at all times.
  • Improved kitchen efficiency with proper mise en place, ensuring all necessary ingredients were prepped before service.
  • Upheld high standards of cleanliness throughout the kitchen area by diligently cleaning equipment and surfaces during downtime periods.
  • Prepped daily menu items to quickly deliver upon request.
  • Rotated through all prep stations to learn different techniques.

Customer Service / Cashier

friends kebabs
01.2020 - 06.2021
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.

Customer service/cashier

Dominos
01.2017 - 10.2018
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Counted money in drawers at beginning and end of each shift.

Education

Certificate III - Individual Support

Bendigo Tafe
06.2025

High School Diploma -

Bendigo Tafe
10.2024

Bendigo South East College
01.2016

Skills

  • Flexible
  • Good verbal communication skills
  • Able to adapt to new roles
  • Great teamwork skills
  • Empathetic
  • Conflict resolution skills
  • Train & support others
  • Organized
  • Multi-tasking
  • Time management
  • Strong work ethic
  • Knife Skills
  • Food Preparation

References

Cindy Grant, former teacher at Bendigo TAFE 0407663031
Scot, Anglicare worker 0457897863
Cherelle Andrews 0477696083
Mathew, football coach 0448892681

Timeline

Chef Apprentice

Wine Bank
01.2021 - 05.2022

Customer Service / Cashier

friends kebabs
01.2020 - 06.2021

Customer service/cashier

Dominos
01.2017 - 10.2018

Certificate III - Individual Support

Bendigo Tafe

High School Diploma -

Bendigo Tafe

Bendigo South East College

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Ebony Robins