Summary
Work History
Education
Skills
Timeline
Generic

Ebony Shaw

Yippin Creek ,NSW

Summary

Dynamic shop assistant with a proven track record, excelling in customer service and inventory management. Adept at using POS systems to enhance efficiency and reduce wait times. Recognized for exceptional teamwork and adaptability in fast-paced environments, contributing to increased customer satisfaction and repeat business.

Work History

Shop Assistant

Albert Voss
  • Assisted customers with product selection, enhancing overall shopping experience.
  • Maintained cleanliness and organization of sales floor, ensuring compliance with store standards.
  • Processed transactions accurately and efficiently using point-of-sale systems.
  • Collaborated with team members to manage inventory levels and restock shelves promptly.
  • Developed knowledge of product features to provide informed recommendations to customers.
  • Handled customer inquiries and resolved issues effectively to maintain satisfaction levels.
  • Supported promotional activities by setting up displays and signage according to company guidelines.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Checked incoming orders and organized new stock.
  • Contributed to team success by supporting colleagues during peak periods or staff shortages.
  • Assisted customers in locating items, ensuring a positive shopping experience.
  • Greeted customers entering store and offered assistance with requirements.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Reduced wait times by efficiently processing transactions at the cash register.
  • Handled customer returns according to company policies, ensuring a fair resolution for all parties involved.
  • Maintained cleanliness and order in all areas of store, creating welcoming environment for shoppers.
  • Provided exceptional customer service for increased customer satisfaction and repeat business.

Guzman N Gomez

Not Sure of Name
03.2023 - 2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

No Degree -

Wauchope High School
Wauchope

Skills

  • Customer service
  • Cash handling
  • Product knowledge
  • Inventory management
  • Store maintenance
  • POS systems
  • Stock replenishment

Timeline

Guzman N Gomez

Not Sure of Name
03.2023 - 2023

Shop Assistant

Albert Voss

No Degree -

Wauchope High School
Ebony Shaw