Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ebony Souvaliotis

Deeragun

Summary

I am a dedicated and compassionate individual currently pursuing my studies as an Enrolled Nurse, with a strong foundation established through my Certificate II in Support Services. I bring a consistently positive attitude and a genuine passion for caring for others, always striving to provide respectful and person-centred support. My approach is grounded in empathy, patience, and professionalism, which allows me to build meaningful connections with patients and colleagues alike. I am highly motivated and eager to expand my knowledge and skills, embracing every opportunity to learn and grow. Adaptable and reliable, I am committed to delivering quality care that improves the wellbeing of those I support. I am passionate about contributing to a positive, collaborative workplace while maintaining a strong focus on patient safety and dignity.

Overview

3
3
years of professional experience

Work History

Hospitality Worker

Shaw and Co
08.2024 - Current
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Greeted guests with friendly and professional acknowledgment to build rapport.
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
  • Trained new staff on best practices in customer service, resulting in improved overall performance metrics.

Hospitality Worker

Juliette's
08.2022 - 08.2024
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Improved guest satisfaction by providing prompt and courteous service.
  • Trained new staff members on proper customer service and hospitality policies.
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.

Education

Diploma - Enrolled Nursing

Mater Education
Townsville, QLD
06-2026

High School Diploma -

St Margaret Mary's College
Townsville, QLD
11-2024

Skills

  • First aid training
  • Food preparation
  • Customer service
  • Time management
  • Excellent communication
  • Relationship building
  • Cross-cultural sensitivity
  • CPR training

Timeline

Hospitality Worker

Shaw and Co
08.2024 - Current

Hospitality Worker

Juliette's
08.2022 - 08.2024

Diploma - Enrolled Nursing

Mater Education

High School Diploma -

St Margaret Mary's College
Ebony Souvaliotis