Ebony Thomas

- Created engaging content with players for multiple social media platforms such as Twitter, Instagram, Facebook, TikTok and LinkedIn

- Used editing and graphic design tools to create content and visuals for social channels including Canva and Capcut

- Managed the daily operations of all assigned social media accounts

- Photographed game days, training sessions and functions

- Streamlined content scheduling using social media management tools, improving overall efficiency.

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
• Monitored safety of guests in and around swimming pool.
• Provided friendly customer service to guests and addressed concerns.
• Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
• Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.

- Scheduled and developed program activities in accordance with program needs.

- Participated in the development of new programs or modifications to existing programs

- Facilitated in running school cricket programs

- Coordinated weekly cricket programs for kids aged 6 - 15

• Volunteered by manageing multiple social media platforms, ensuring a consistent brand voice and message.
• Boosted engagement rates with the creation of compelling and visually appealing content.
• Optimized posting schedules based on platform-specific analytics to maximize content visibility.
• Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.

• Studied with senior staff to develop deep understanding of team processes and full operational activities.
• Handled administrative and data entry work for staff.
• Promoted a positive work environment by being proactive in addressing concerns, offering assistance, and maintaining open lines of communication with colleagues.
• Assisted in the preparation of reports highlighting operational successes and areas requiring further attention or improvement.
• Assisted in Match Day planning in regards to job allocations, organising staff and events