Taken great pride in maintaining a family-felt environment throughout service and beyond.
Developed deep rapport with regular customers and suppliers, which has led to development for small-town restaurants and connections.
Greeted customers, answered questions, and recommended specials to increase profits.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Educated staff on wine characteristics, serving techniques, and food pairings.
Managed inventory levels, ensuring stock availability and proper storage conditions.
Assisted customers in wine selection through personalised recommendations and tastings.
Collaborated with the chefs to create both menu items and wine pairings that cohesively blend and create an international experience.
Developed promotional materials highlighting featured wines and special events for customers.
I take great pride in maintaining knowledge of international wines not often seen regionally, and upselling through stories of creators, characteristics, and aligning with both culinary and wine trends.
GWYLO
Haley Mees 0408009741
09.2022 - 01.2025
Team member of fast paced work environment. Focused as FOH Waitress.
Greets and welcomes customers, ushers to seats and introduces them to the restaurant and menu format.
Deep knowledge of past and present menus with understanding of ingredients and allergens to inform customers of their dining experience. Including cocktail and wine menus
Clear and respected Communication between all staff, bartenders and kitchen staff regarding allergens, special requests or issues during service.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Maintained inventory of liquor, beer, wine, and other beverage items.
Provided drink suggestions to customers based on their preferences.
ALTAR BAR
Claire 0424482328
MILTON
12.2023 - 06.2024
Event Management for small functions of birthdays, etc to complete venue functions like weddings, charities and fundraisers.
Prep and set up for events. e.g venue, bar, kitchen
Utilsing broad network to bring in sponsors and/ or suppliers or attendees.
FOH waitress.
Behind bar stocking beer, wine, liquor, and other bar items.
Stayed up-to-date with ever evolving curated menu of fine wine aswell as stock, ordering and sale revenues and reports.
Served as cashier when necessary, handling payments accurately and efficiently.
Kitchen hand, prep of house made menu items.
FLOUR WATER SALT
Kirsty & Joost Hilkemeijer
02.2021 - 05.2023
Coordinated with other chefs on menu planning and preparation of food items.
Assisted in training new staff members on proper methods of preparing and serving bakery items.
Planned production schedules to meet customer demand.
Ensured compliance with health and safety regulations in the kitchen area.
Assisted with catering events including setup, decoration and presentation of desserts.
Developed recipes for a variety of bakery items, such as cakes, pastries and breads.