Ebony Wheeler
Kalkie ,QLD
Summary
Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.
Overview
7
7
years of professional experience
Work History
Sales Assistant Team Member
Bundy’s Fresh Fruit Market
Bundaberg, QLD
05.2017 - 09.2017
- Supported marketing initiatives by executing attractive merchandise displays that showcased featured products.
- Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
- Strengthened customer loyalty through building rapport and offering knowledgeable assistance on products and services.
- Streamlined inventory management, resulting in increased efficiency and better product availability for customers.
Barista / Waitress
Sea Gypsy Cafe
Burnett Heads
09.2017 - 01.2018
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Deli Assistant
IGA Supermarket
Burnett Heads, QLD
12.2018 - 01.2021
- Assisted with training new employees on deli procedures, helping maintain a consistent level of service across all staff members.
- Greeted customers at counter to fulfill requests and answer questions.
- Utilized safe food handling techniques when preparing, storing, and displaying products to reduce waste and minimize risk of contamination.
Tour Guide / Retail Manager
Bundaberg Distilling Company
Bundaberg
01.2021 - 03.2023
- Guided groups of up to 60 people on scheduled tours.
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
Full Time Sales Assistant
Ally Fashion
Bundaberg, QLD
03.2023 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Executed visual merchandising strategies to attract customers and drive sales.
- Utilized customer feedback to identify areas for improvement within the store''s operations or offerings.
Education
Bateau Bay Primary
Bateau Bay, NSW12.2013
Tuggerah Lakes Secondary College
Tumbi Umbi, NSW09.2014
Karabar Distance Education
Crestwood NSW12.2015
Kepnock State High School
Bundaberg, QLD11.2019
Skills
- Cash Handling
- Goal-Oriented
- Stock management
- Opening and closing procedures
- Visual Merchandising
- Reliable and Responsible
- Team Leadership
Timeline
Full Time Sales Assistant
Ally Fashion
03.2023 - Current
Tour Guide / Retail Manager
Bundaberg Distilling Company
01.2021 - 03.2023
Deli Assistant
IGA Supermarket
12.2018 - 01.2021
Barista / Waitress
Sea Gypsy Cafe
09.2017 - 01.2018
Sales Assistant Team Member
Bundy’s Fresh Fruit Market
05.2017 - 09.2017
Bateau Bay Primary
Tuggerah Lakes Secondary College
Karabar Distance Education
Kepnock State High School