Ebrahim Noroozian
Brisbane,Australia
Summary
Recent graduate with a master's degree in data Analytics, equipped with a strong foundation in data management, visualization, and analytics tools. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Resource Coordinator
ILSC Education Group
Brisbane, Australia
10.2022 - Current
- Analysed resource allocation data to create insightful reports, supporting strategic decisions
- Optimized operational processes through process re-engineering and change management initiatives
- Designed documentation to ensure compliance with governance requirements and high-quality standards
- Collaborated with cross-functional teams to streamline workflows, delivering impactful outcomes
Customer Care Specialist
Bupa
Brisbane, Australia
02.2020 - 02.2023
- Utilized data insights to develop customer retention strategies, improving satisfaction and loyalty
- Managed end-to-end retention projects, ensuring adherence to timelines and quality metrics
- Communicated effectively with diverse stakeholders to align business objectives with client needs
Business Development Specialist
AUS-KTC Food
Adelaide, Australia
12.2017 - 01.2020
- Created performance dashboards to monitor key metrics, enabling data-driven business decisions
- Streamlined procurement processes to improve cost-efficiency and supplier management
- Conducted process audits to ensure compliance and operational excellence
Education
Master of Data Analytics -
UNSW
10.2024
Some College (No Degree) - TESOL
Australian Training Academy
Brisbane, QLD06-2018
Bachelor of Arts - English Language And Linguistics
PNU
Tabriz, Iran09-2007
Skills
- SQL
- Power BI
- Data visualization
- Data analysis
- Report development
- Process improvement
- Workflow documentation
- Efficiency enhancement
- Critical thinking
- Problem-solving
- Human-centered design
- Agile methodologies
- Collaborative project management
- Iterative development
- Communication
- Business requirements documentation
- Stakeholder presentation
- Relationship building
- Client-centric solutions
- Resource forecasting
- Attention to detail
- Training and mentoring
- Problem-solving abilities
Certificationsandtechnicalproficiencies
Agile Fundamentals, Business Intelligence & Analytics Fundamentals, Excel, Power BI, SQL, Tableau
Affiliations
- Hand-made Carpet Master (Have made 5 Persian Carpets)
- Love playing Chess
- Love History
Languages
English
Full Professional
Persian
Native/ Bilingual
Turkish
Native/ Bilingual
Certification
- MS SQL Server
- Data Camp Power BI Data Visualisation
- Azure Data Fundamentals
- Azure Administrative Fundamentals
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceTimeline
Resource Coordinator
ILSC Education Group
10.2022 - Current
Customer Care Specialist
Bupa
02.2020 - 02.2023
Business Development Specialist
AUS-KTC Food
12.2017 - 01.2020
- MS SQL Server
- Data Camp Power BI Data Visualisation
- Azure Data Fundamentals
- Azure Administrative Fundamentals
Master of Data Analytics -
UNSW
Some College (No Degree) - TESOL
Australian Training Academy
Bachelor of Arts - English Language And Linguistics
PNU
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