Ebrahim Khan Shaukat Ali Khan
Senior Developer/Consultant
Melbourne,VIC
Summary
Result oriented Senior Developer/Consultant skilled in Techno-functional aspects of Content management & Document composition using CCM Tools like Oracle Documaker, Quadient Inspire & HP Exstream. Has around 9 years of experience in Application Development & Maintenance Projects in the CCM/DMS domain. Has rich Project Management experience with strong Business Acumen. Has good amount of experience in Managing teams and owning Delivery of projects throughout the phases of Development.
Overview
9
9
years of professional experience
Work History
Senior Software Engineer
Fidelity Investments
Tamil Nadu, India
09.2021 - 04.2023
- Handled Agile ceremonies like SCRUM calls, Sprint Review, Sprint Planning & Sprint Retrospectives
- Planned and managed projects, aligning Business Goals with Technology. Also, created comprehensive Project Plan, Roadmaps & Work breakdown structures covering all the phases from Project Kick-off to Go Live
- Contributed to Project proposals from Technology/Architecture perspective.
- Interacted with Cross functional Teams to identify the Integration touchpoints
- Provided Tailor made solutions to the Clients which saved millions of dollars and reducing time-to-market. Also,
identified the Right Stakeholders and clearly called out the items not in scope. - Identified Risks proactively and provided regular Project updates to the management team
- Have worked in Designer, ICM & Scaler modules of Quadient Inspire. Created WFDs with several variants of Data input, Data processing, Layout, Impositioning & Output modules and Prepared Layouts with pages, flows, variables & so on.
- Created Data masters and Style masters to use them across multiple WFDs.
Senior Associate
Infosys Ltd.
Tamil Nadu, India
06.2018 - 09.2021
- Worked in an Production Support & complex problem team. Performed Root Cause Analysis and resolved critical post production bugs with emergency deploys.
- Performed Impact Analysis of Production bugs. Have also done Pattern Analysis to find the repeated patterns and fixed the same to reduce the ticket volume caused by similar patterns
- Have done - Job monitoring in IBM scheduler, DB related activities monitoring, Alert monitoring and troubleshooting
- Have performed Incident/RITM/CHG tickets Management using Service Now
- Worked in Oracle Documaker to Quadient Inspire migration project. Also, have Worked in other Migration, Re-engineering, and Re-branding projects.
- Conducted Daily Stand-up Meetings during course of the project and sent detailed MoM. Also, tracked the daily deliverables and coordinated the Development activities between Onshore and Offshore teams
- Identified potential areas that can be automated within Business Unit to improve the quality of the deliverables
- Participated in Requirement gathering sessions, understood the Functional/Non-functional aspects of the requirements through discussions with SMEs, Business users and created a detailed Functional Requirement Document for Application Development & Quality Assurance Team
Associate
Cognizant
Tamil Nadu, India
08.2014 - 06.2018
- Composed Insurance Forms/Letters as per Business & Functional requirements, using Oracle Documaker 11.X & 12.X, IBM DB2 and Oracle Transall.
- Responsible for Data Transformation, Data mapping using Data Extract Dictionaries (XDD) and automate Document Generation and Management using DAL - Documaker’s proprietary Language
- Have an experience in Overflows, Subforms, config files settings (FSIUSER, FSISYS, AFGJOB), batch scripting and barcodes
- Have worked on Docufactory dashboard, administrators and their corresponding DB tables. Also on Batch, On-Demand, Online and Interactive MRLs. Have an experience of using XML & Flat file inputs
- Performed Unit & QA Testing and created Unit test Case Logs with Requirement Traceability Matrix (RTM) to backtrack the Requirements.
- Participated in defect triage meetings with the team and confirmed the defects identified, highlighted any new change
request to the agreed scope and identified actions to reduce defects. Also, participated in SIT/DIT and provided support
for End-to-End Testing - Conducted Requirement walkthrough sessions to Production Support & QA team & clarified ambiguities raised by them
Skills
CCM Tool - Oracle Documaker
CCM Tool - Quadient Inspire
CCM Tool - HP Exstream
Oracle Transall
Atlassian Tools: JIRA, Bitbucket, Bamboo
IT Support (Service Now)
HP Quality Center & HP ALM
Handling Agile Ceremonies
Team Building & Mentoring
Client Relations and Stakeholder Management
Authoring Functional Requirements
Core General & Group Insurance domain knowledge
Basics of JAVA & SQL
MS Office (Word, Excel, PowerPoint, MPP, Visio)
Timeline
Senior Software Engineer
Fidelity Investments
09.2021 - 04.2023
Senior Associate
Infosys Ltd.
06.2018 - 09.2021
Associate
Cognizant
08.2014 - 06.2018