Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ebru Chelsea Mason

Wallan,VIC

Summary

I am a Positive Behaviour Support Practitioner with a background in psychology, holding a Bachelor of Psychological Studies degree from Victoria University. Currently pursuing a Master's in Counselling and Psychotherapy, expected to graduate in April 2024. I possess diverse professional experience, including roles as a Youth Justice Officer at Parkville Youth Detention Centre in Melbourne, a Child Protection Officer in Queensland, and working at a Queensland Adult Correctional Facility. Additionally, I have managerial skills, extensive customer service experience, and a track record of effective communication and problem-solving. My earlier work includes supervisory roles at McDonald's and Hudson's Coffee, contributing to my ability to work well in high-pressure environments.

Overview

13
13
years of professional experience

Work History

Positive Behaviour Support Practitioner

Ability Action Australia
03.2022 - Current

· Conduct functional behavioural assessments to understand the root causes of challenging behaviours.

· Analyse environmental factors, triggers, and antecedents contributing to the behaviour.

· Develop individualized behaviour support plans tailored to the unique needs of each person.

· Collaborate with individuals, families, and support teams to create comprehensive and person-cantered strategies.

· Design and implement skill-building interventions to enhance the individual's adaptive behaviours.

· Maintain open and effective communication channels to ensure a cohesive and consistent approach to behaviour support.

· Provide guidance on crisis management techniques when challenging behaviours do occur.

· Advocate for the rights and needs of individuals with challenging behaviours within various settings, such as schools, workplaces, and communities.

· Regularly review and adjust behaviour support plans based on ongoing assessments and observations.

· Promote independence by focusing on empowering the individual to make choices and take control of their own life.

Queensland Adult Correctional Facility
03.2020 - 11.2021
  • Safety and security of the inmates and staff
  • Support inmates through tough days/situations (court hearings, family events etc)
  • Building rapport with the inmates
  • Control room duties
  • Report writing/ paperwork
  • Daily morning meetings
  • Communication with other staff about any issues

Child Protection Officer

10.2019 - 03.2020
  • Liaison with support groups (NDIS, police, teachers, hospitals, lawyers, parents, government family support groups and other professionals) daily
  • Taking on new intakes of information from the community
  • Assessing the information, making a report outlining all the information received
  • Making a decision on what support/ intervention may be required for the family
  • Phone calls/ email intakes
  • Requesting further information through reports, from other professionals (doctors, police, teachers etc)
  • Ensuring immediate action for children who are at risk of serious harm
  • Able to efficiently take on a large number of caseload intakes

supervisor

Hudson’s Coffee Melbourne
12.2014 - 04.2015

supervisor

Broadmeadows McDonalds
04.2011 - 12.2014

Education

7 – Year 12 VCE Graduate -

Rosehill Secondary College
2012

Bachelor of Psychological Studies -

Victoria University
2017

Australian College of Applied Professions (ACAP_
Level 3/222 Bourke Street Mall, Melbourne VIC 3000
05.2024

Bachelor of Psychological Studies degree -

check card Certificate in Management -

Skills

  • Management skills and knowledge
  • Extensive customer service experience
  • Food management
  • Able to work sufficiently alone as well as in a team environment
  • Great communication skills
  • Able to work well in a fast paced environment under pressure
  • Trustworthy and responsible
  • Ability to face difficult situations and generate constructive solutions
  • Attention to detail
  • Able to pick up new tasks
  • Adequate in managing time as well as multi-tasking
  • Working with troubled youth/ building rapport
  • Currently working as Positive Behaviour Support Practitioner
  • Youth Justice Officer (Melbourne)- Parkville Youth Detention Centre
  • 03/2018 10/2019
  • Setting guidelines
  • Encourage good behaviour
  • Using empathy and life experience to guide the young people
  • Using youth work skills to help the young people
  • Stopping any anti-social behaviour (eg- fights, yelling, swearing etc)
  • Control room duties
  • Safety and security of the precent
  • Responding to incidents (codes)
  • Supporting the young people on any issues

Languages

Turkish
Professional Working

Timeline

Positive Behaviour Support Practitioner

Ability Action Australia
03.2022 - Current

Queensland Adult Correctional Facility
03.2020 - 11.2021

Child Protection Officer

10.2019 - 03.2020

supervisor

Hudson’s Coffee Melbourne
12.2014 - 04.2015

supervisor

Broadmeadows McDonalds
04.2011 - 12.2014

7 – Year 12 VCE Graduate -

Rosehill Secondary College

Bachelor of Psychological Studies -

Victoria University

Australian College of Applied Professions (ACAP_

Bachelor of Psychological Studies degree -

check card Certificate in Management -

Ebru Chelsea Mason