Ahmad Faisal Echa
Perth
Summary
I am honest, creative, inventive, reliable, resilience, well organize and passionate about learning. I am able to follow instructions and I can be trusted to work independently. I have a strong work ethic and have a great sense of humors.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Site Administrator
Sodexo Services Australia
03.2023 - Current
- Providing administrative support to the Project Delivery Team
- Providing customer service to the resident according to their needs
- Build daily, weekly and monthly reports from INX InFlight and transferred to Microsoft excel spread sheet for further action
- Check-in and check-out resident through INX InFlight
- Key count report
- Creating evacuation list
- Monitoring catering order through CRM and report immediately to the Head Chef / Sous Chef
- Creating run sheets for the Housekeeping team to clean the room
Front Office Receptionist
Quest Midland
03.2023 - 01.2024
- Answer telephone calls to take messages from clients or to provide information
- Receive walk-in customers and guests and make them comfortable
- Direct or escort guests or visitors to specific areas or correct offices
- Create adjust or cancel appointments when necessary
- Faxing, scanning, mailing and filing documents
- Maintaining the office space and re-stocking office supplies
- Handle all incoming and outgoing correspondence
- Arranging meetings and taking minutes or notes
Front Office Supervisor
Quest Apartments
08.2022 - 03.2023
- Leading front office team and providing ongoing support and training
- Supervise daily shift process ensuring all team members adhere to standard operating procedures
- Train the new staff member
- Train, direct the work of, resolve issues/problems, and coach and counsel the front desk team members to ensure a quality operation
- Managing Roster and time sheet for the front office team
- Managing pay roll for all staff members
- Resolve customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service
- Performs other duties as assigned, requested or deemed necessary by management such as invoices, account receivable statement, debtor, banking, etc
- Takes responsibility in the absence of the duty manager / property manager
Front Office Receptionist
Quest Apartments
04.2021 - 08.2022
- Answer telephone calls to take messages from clients or to provide information
- Receive walk-in customers and guests and make them comfortable
- Direct or escort guests or visitors to specific areas or correct offices
- Create adjust or cancel appointments when necessary
- Faxing, scanning, mailing and filing documents
- Maintaining the office space and re-stocking office supplies
- Handle all incoming and outgoing correspondence
- Arranging meetings and taking minutes or notes
Housekeeping Room Attendant
Quest Apartments
02.2021 - 06.2021
- Wash, dry, and put away all the dishes
- Empty garbage
- Wipe down all surfaces
- Remove the bedding and start a load of laundry
- Sweep and/or vacuum
- Make the beds
- Make sure all knick-knacks are in place, such as remotes, decorative items, and technology
- Clean the vanity, fill soaps, and wash hand towels
- Wash the rugs and wipe down shower doors/shower curtain
- Disinfect the toilet
Personal Care Attendant
Ahmad Faisal High Level Care
09.2019 - 01.2021
- Help client with morning ADL (Activity Daily Living) such as Getting the client up, toileting, Showering, clothing preparing or helping to put the clothes on put clothes to the washing
- Prepare breakfast and assist the client to eat the breakfast
- Prepare the lunch ant take the client to the shop, park, events, visit the garden, market, or bring the client to my house for cooking, etc
- Help client with evening ADL such as toileting, bath, put pajamas on, assist the client to the Bed
Personal Care Worker
Southern Cross Care (SA, NT & VIC) Inc
03.2019 - 08.2020
- Help client with morning ADL (Activity Daily Living) such as Getting the client up, toileting, Showering, clothing preparing or helping to put the clothes on
- Assist the client with food, Breakfast, lunch, and dinner, include morning coffee afternoon tea and supper
- Assist the client to go and attend the activities were present on the site such as Gym, art, bingo, live music, etc
- Help client with evening ADL such as toileting, bath, put pajamas on, assist the client to the Bed
- Answer the bell for client who need some help and work with documentation progress note, chart, etc
Waitress/Kitchen Hand
Port Milang Cave
01.2018 - 01.2019
- Preparing the food or food ingredient, cooking some fish, chips, burger, sandwich, etc
- Check the food ingredient stock or put the food ingredient to the fridge and freezer
- Cleaning the tables, floor, windows, and wash the dishes
- Taking order in the counter and and answer the phone for take away order
Hairdresser and Beauty Stylist
Victors Beauty Salon And Body Treatment
01.2010 - 01.2017
- Assisted guests with retail sales
- Escorted customers to and from treatment rooms
- Advised customers on proper treatment of dry and damage hair
- Set up workstation and treatment room with necessary product equipment and supplies
- Stayed up-to-date on latest styling and cutting trend
- Explained product uses and benefit to customers
- Performed wide range of styling, cutting and colouring technique
- Performed make-up based on customer request
- Kept up-to-date on seasonal make-up and hairstyle trend from a variety of sources
- Provided massage service to customer using safe, appropriate and effective technique
- Observed customer reaction to massage and modified as necessary
Education
Certificate III - Business
Stanborough Wemyss Contracting PTY Ltd
Perth, WA08.2024
Certificate III - INDIVIDUAL SUPPORT (AGEING)
TAFE SA
Victor Harbour, SA12.2018
Skills
- Hairdressing
- Personal Care
- Cleaning Experience
- Customer Service
- Hair Styling
- Front Desk
- Home Care
Certification
Drivers Licence, Present, Australian full driver license (type C)
Languages
English
Indonesian
Additionalinformation - References
References provided upon request
Personal Information
- Willing To Relocate: Anywhere
- Residency: Australian Permanent Resident
- Date of Birth: 11/07/84
- Visa Status: VISA SUBCLASS 801
Timeline
Site Administrator
Sodexo Services Australia
03.2023 - Current
Front Office Receptionist
Quest Midland
03.2023 - 01.2024
Front Office Supervisor
Quest Apartments
08.2022 - 03.2023
Front Office Receptionist
Quest Apartments
04.2021 - 08.2022
Housekeeping Room Attendant
Quest Apartments
02.2021 - 06.2021
Personal Care Attendant
Ahmad Faisal High Level Care
09.2019 - 01.2021
Personal Care Worker
Southern Cross Care (SA, NT & VIC) Inc
03.2019 - 08.2020
Waitress/Kitchen Hand
Port Milang Cave
01.2018 - 01.2019
Hairdresser and Beauty Stylist
Victors Beauty Salon And Body Treatment
01.2010 - 01.2017
Certificate III - INDIVIDUAL SUPPORT (AGEING)
TAFE SA
Certificate III - Business
Stanborough Wemyss Contracting PTY Ltd
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