Ed Robinson
Summary
Results-driven Appointment Setter with strong communication and persuasion skills, adept at generating and qualifying leads in fast-paced sales environments. Experienced in cold calling, objection handling, and building rapport to secure high-quality appointments. Proven ability to meet and exceed targets while maintaining a professional and customer-focused approach. Skilled in CRM systems and data management to track and optimise outreach efforts.
Overview
7
7
years of professional experience
Work History
Lead Generator
Queenstown Call Centre
04.2024 - 03.2025
- Generated and transferred warm leads to Health Insurance Comparison by Compare Club, Australia.
- Direct transfer to the insurance brokers for policy improvement by conducting high-volume cold calling and collecting personal data.
- Cultivated trust with prospects through consistent follow-up communication and relationship-building tactics, leading to higher conversion rates over time.
- Called potential customers from marketing lists and referral programs to engage and discuss personal needs.
Business Development Executive
Triton Group (Triton Trak/Triton Works)
07.2022 - 03.2024
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
- Established a robust sales pipeline by consistently identifying, qualifying, and nurturing leads through various outreach methods.
Server Technician
Techbuyer
06.2018 - 02.2022
- Repaired and refurbished servers, storage systems, and networking hardware, including testing, component replacement, and firmware updates.
- Processed IT assets, assessed resale value, and ensured secure data erasure.
- Managed inventory, prepared shipments, and supported sales with technical product insights.
- Gained expertise in server configurations, component compatibility, and IT asset management.
- (worked before and during degree).
Education
Bachelor of Arts - Business And Economics
Northumbria University
Newcastle, UK06-2023
A-levels -
St John Fishers & St Aidens Assocaited Six Form
Harrogate, UK06-2018
GCSE's -
St John Fishers
Harrogate, UK06-2016
Skills
- Outbound calling
- Appointment scheduling
- Client engagement
- Interpersonal and written communication
- CRM proficiency
- Lead generation
- Organisational skills
- Outbound telemarketing
- Customer engagement
- Product and service sales
- Microsoft Office
- Call centre experience
- Data entry
Timeline
Lead Generator
Queenstown Call Centre
04.2024 - 03.2025
Business Development Executive
Triton Group (Triton Trak/Triton Works)
07.2022 - 03.2024
Server Technician
Techbuyer
06.2018 - 02.2022
Bachelor of Arts - Business And Economics
Northumbria University
A-levels -
St John Fishers & St Aidens Assocaited Six Form
GCSE's -
St John Fishers
Similar Profiles
Elle MunnElle Munn
Call Centre Agent at Queenstown Call CentreCall Centre Agent at Queenstown Call Centre
Bailey J. PhillipsBailey J. Phillips
Lead Generation Specialist at Queenstown Call CentreLead Generation Specialist at Queenstown Call Centre
James TaylorJames Taylor
Sales Agent at Queenstown Call CentreSales Agent at Queenstown Call Centre
SAMUEL RICHARDSONSAMUEL RICHARDSON
Lead Generator at RESINC SolarLead Generator at RESINC Solar
Akeem AndersonAkeem Anderson
Lead Generator at RPM GroupsLead Generator at RPM Groups