Adam Dixon
Mortdale
Summary
Enthusiastic team member keen to learn and adapt to the work environment and focus on customer needs and satisfaction. Flexible work schedule, available all day all week.
Overview
2
2
years of professional experience
Work History
Call Centre Operator
Empire Tilt Up
06.2023 - 03.2024
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Store Team Member
Cotton On
11.2022 - 06.2023
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
Food Waiter
Buzz Bar Espresso
06.2022 - 11.2022
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
Education
Bachelor of Arts - Creative Writing And Philosophy
Macquarie University
High School Diploma -
St. Mary's Cathedral College
Skills
- Customer Engagement
- Store maintenance
- Team Cooperation
- Workplace Safety
References
Christian Grodzicky, Cotton On Manager - 0432891579
Maya Jensen, Empire Tilt Up Manager - 0490504552
Timeline
Call Centre Operator
Empire Tilt Up
06.2023 - 03.2024
Store Team Member
Cotton On
11.2022 - 06.2023
Food Waiter
Buzz Bar Espresso
06.2022 - 11.2022
Bachelor of Arts - Creative Writing And Philosophy
Macquarie University
High School Diploma -
St. Mary's Cathedral College
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