Summary
Overview
Work History
Education
Skills
Industry Experience
Timeline
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Vasavi Rajamgari

Sydeny,NSW

Summary

Results-driven Lead Software Test Engineer with a decade of expertise in the telecom sector. Proficient in testing mobile, web, and BSS applications, with hands-on experience managing the end-to-end test process. Skilled in designing, developing, and executing comprehensive test strategies, tracking test execution progress, and documenting detailed execution plans for all cycles. Experienced in Agile and Waterfall methodologies, adept at navigating the entire system development lifecycle. Demonstrated proficiency in system integration testing, user acceptance testing, and business readiness testing. Additional expertise includes mobile and website automation testing, ensuring robust and reliable software solutions.

Overview

11
11
years of professional experience

Work History

Lead Software Test Engineer

NBN Co Ltd
06.2022 - 01.2023
  • Played a pivotal role in the testing phase of Basecamp, an automated campaign management tool developed using Oracle APEX, BRM, and AWS integration. This involved assessing NBN orders/connections against marketing campaigns to facilitate rebate processing.
  • Implemented automated REST API testing utilizing the ReadyAPI tool to enhance the efficiency of the integration testing process.
  • Generated and documented detailed functional requirements for System Testing (ST), System Integration Testing (SIT), and User Acceptance Testing (UAT) drops.
  • Collaborated in sprint planning by crafting user stories and estimating points for the testing team, aiding in efficient project execution.
  • Designed and executed test cases using AWS components like SNS, SQS and DynamoDB utilized in Billing and Campaign management, facilitating System Testing and System Integration Testing phases.
  • Managed the JIRA dashboard and Confluence pages for the Billing Project, ensuring effective project tracking and documentation and produced/distributed comprehensive test status reports at the conclusion of each testing phase, providing actionable insights to business stakeholders.
  • Tech stack for this project involved:- Oracle BRM, AWS: SNS, SQS, DynamoDB, S3 Buckets, Lambda, CloudWatch, SQL Developer, Adobe APEX, BRM CLI tools, Putty, WinSCP, Kafka, ReadyAPI.

Lead Test Engineer: (Web) Business Website

Optus
04.2020 - 03.2022
  • Lead the testing strategy and execution of the revamp and optimization of Optus' business website, with a focus on driving user engagement toward digital self-service channels through enhanced user experiences and communications.
  • Provide expert leadership in web application testing, ensuring comprehensive coverage of UI, functional, device mode, and browser compatibility testing using tools like Browserstack.
  • Lead web accessibility testing, adhering to WCAG 2.0 Level A and Level AA standards, leveraging assistive technologies like JAWS, NVDA, TalkBack, VoiceOver, and deque axe tools.
  • Collaborate with cross-functional teams to establish and continuously improve testing strategies, and mentored and guided the testing team, fostering a culture of continuous learning, knowledge sharing, and adherence to industry best practices.
  • Utilized JIRA for story, task, and bug tracking throughout the testing process.

Lead Test Engineer: (Mobile App, BSS) MyOptus App

Optus
03.2019 - 03.2020
  • Lead the testing efforts for Optus' self-service digital channel, a mobile application providing customers with self-service functionalities such as viewing and paying bills, checking usage allowances, recharging services etc.
  • Lead testing for many feature launches and performed regression testing for many use case including plan launches, AI messaging testing, and many other self service functions.
  • Performed system testing of REST and SOAP APIs using tools like SoapUI, cURL, and automated api testing using Postman.
  • Conducted comprehensive system integration testing on both iOS and Android platforms, validating the application's end-to-end functionality across multiple devices and operating systems creating test scripts using Cucumber, Appium, and Java and covered mobile accessibility testing using the mobile features.
  • Conducted a thorough analysis of business requirements to develop a comprehensive test plan and strategy to ensure the successful delivery of the features coordinating with cross-functional onshore and offshore teams.
  • Played a pivotal role in developing the testing capabilities of the team by providing training, mentorship, and performance evaluations to six newly recruited testers, fostering their professional growth and enabling them to contribute effectively to the project's success.

Test Engineer (BSS, Mobile App) Optus Sport

Optus
12.2018 - 02.2019
  • Managed the testing efforts for Optus Sports addon subscription model, enabling customers to stream FIFA World Cup and other football leagues, catering to both post-paid and prepaid service holders.
  • Developed comprehensive test plans based on business requirements and specifications, ensuring thorough quality assurance and user acceptance testing.
  • Collaborated closely with business stakeholders and internal creative teams to establish approved wireframes and mockups, ensuring alignment between requirements and design.
  • Leveraged Application Lifecycle Management (ALM) tools to report and prioritize defects, coordinating with vendor developers for effective defect management and analysis.
  • Assumed responsibility for the review and quality assurance of test scenarios, cases, and scripts, ensuring adherence to testing standards and best practices.
  • Managed the execution of all integration test scripts, ensuring seamless integration and compatibility across various systems and platforms.
  • Provided daily summary reports, facilitating effective communication and tracking of team members' progress and contributions.

Test Engineer: (BSS) Transformation

Optus
01.2016 - 11.2018
  • Played a pivotal role as a tester in core business transformation program, responsible for delivering IT capabilities for Call Centre, Retail, Customer Self-help, Ordering and Billing, while overseeing the replacement of 80 legacy application systems (26 in Singapore and 54 in Australia) with a new application suite from Amdocs.
  • Created comprehensive test data and developed/executed test cases for System Integration, Regression, and User Acceptance/Business Readiness testing, ensuring thorough validation of the new systems and applications.
  • Gained extensive experience working with Amdocs CRM, AMC, and OMS products as part of the testing efforts, ensuring their seamless integration and functionality.
  • Meticulously replicated, documented, and maintained defects identified during testing activities, leveraging Application Lifecycle Management (ALM) tools to effectively track and manage defects throughout the project lifecycle.
  • Developed detailed test scripts, established appropriate test data, and ensured that expected results were consistently met, adhering to stringent quality standards.
  • Provided regular project progress reports and communicated relevant information to senior leadership through daily/weekly status updates, fostering transparency and effective stakeholder management.

Test Engineer (BSS, OSS)

Wipro Technologies
05.2012 - 11.2015

Education

Master of Computer Application -

Osmania University
Hyderabad, India
2010

Skills

  • Adobe APEX
  • Accessibility Testing: NVDA, JAWS, Voiceover, Talkback
  • API Testing: Soap, REST
  • Amdocs: CRM, AMC, OMS
  • Appium: Mobile Test Automation
  • AWS Services: DynamoDB, SQS, SNS, S3, Cloudwatch
  • Browserstack: Cross-Browser Testing
  • Cross-Functional Team Collaboration
  • Database Testing: Oracle, MySQL, PSQL
  • Defect Tracking: JIRA, HP ALM
  • Integration Testing
  • Kafka-based Apps Testing
  • Mobile Application Testing
  • Ready API: Restful
  • System Integration Testing
  • Test Automation: Cucumber, Java
  • Test Case Scripting
  • Test Strategy Planning
  • User Acceptance Testing (UAT) and Business Readiness Testing (BRT)
  • Testing Messaging AI chatbots
  • Conversation design

Industry Experience

  • SIngtel Optus Pty Ltd
  • NBN Co Ltd
  • Wipro Technologies

Timeline

Lead Software Test Engineer

NBN Co Ltd
06.2022 - 01.2023

Lead Test Engineer: (Web) Business Website

Optus
04.2020 - 03.2022

Lead Test Engineer: (Mobile App, BSS) MyOptus App

Optus
03.2019 - 03.2020

Test Engineer (BSS, Mobile App) Optus Sport

Optus
12.2018 - 02.2019

Test Engineer: (BSS) Transformation

Optus
01.2016 - 11.2018

Test Engineer (BSS, OSS)

Wipro Technologies
05.2012 - 11.2015

Master of Computer Application -

Osmania University

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Vasavi Rajamgari