Angela Harris
Diamond Creek,VIC
Summary
Talented Administration Officer well-versed in accounting, reporting and documentation requirements for local government. Offers 16 years of experience managing office staff performance, scheduling and task delegation. Proficient in the current software with demonstrated success in database, file and records management.
Seasoned Administrator focused on business and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset. Brings 16 years of progressive business experience in local government.
Talented Administrative Officer goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Administrative position in the local government environment. Ready to help team achieve company goals. Reliable employee seeking School Crossing Supervisor position. Offering excellent communication and good judgment.
Overview
16
16
years of professional experience
13
13
years of post-secondary education
Work History
Administration Officer
Banyule City Council
Ivanhoe, VIC
08.2003 - 01.2006
- Monitored and updated employee database and managed scheduling for team.
- Produced detailed reports to track trends and keep senior management informed.
- Managed team petty cash, purchase orders and account transactions.
- Drafted and distributed invoices for outstanding payments.
- Processed purchase orders, service contracts and financial reports.
- Managed daily payment processing and drafted related financial documents.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
Records Officer
Banyule City Council
Ivanhoe, VIC
07.1995 - 08.2003
- Updated records with new information.
- Assisted with typing, data entry and answering incoming calls as required.
- Followed confidentially regulations to maintain privacy.
- Distributed mail, interoffice correspondence and faxes to correct personnel within facility.
- Participated in training and other learning opportunities to expand knowledge of company and position.
- Checked daily incoming paperwork and documents and made copies before filing.
- Sorted all paperwork and documents alphabetically and according to dates and significance.
- Prepared files for transfer to other units or for retirement by labeling, listing, boxing and processing files.
- Maintained 100% efficiency for large record volume organization.
- Engaged in active listening with callers to confirm or clarify information and diffuse upset callers.
- Created new physical and computer-based files.
- Input data into computer programs and filing systems.
- Handled high-volume data entry of demographics, disease etiology and extent and associated procedures or treatments.
Records Officer
Yarra Valley Water
Mitcham, VIC
02.1993 - 07.1995
- Updated records with new information.
- Assisted with typing, data entry and answering incoming calls as required.
- Followed confidentially regulations to maintain privacy.
- Distributed mail, interoffice correspondence and faxes to correct personnel within facility.
- Participated in training and other learning opportunities to expand knowledge of company and position.
- Checked daily incoming paperwork and documents and made copies before filing.
- Sorted all paperwork and documents alphabetically and according to dates and significance.
- Prepared files for transfer to other units or for retirement by labeling, listing, boxing and processing files.
- Maintained 100% efficiency for large record volume organization.
- Engaged in active listening with callers to confirm or clarify information and diffuse upset callers.
- Created new physical and computer-based files.
Administrative Officer
Yarra Valley Water
Mill Park, VIC
05.1991 - 02.1993
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Prepared reports to assist business leaders with key decision making and strategic operational planning.
- Consulted with company management to assess requirements and develop operational enhancements to streamline processes and increase team performance.
- Scheduled appointments and meetings, organized materials and prepared rooms.
- Produced highly accurate internal and external letters and memoranda.
- Collected data, input records and protected electronic files.
Payroll Officer
Melbourne Water - Victorian Government
Melbourne, VIC
12.1989 - 05.1991
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Produced payroll activities documentation and reports to meet corporate guidelines and promote transparency.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Prepared accounts for scheduled audits and assisted with audit process to facilitate faster completion of tasks.
- Calculated payroll deductions by accurately using the current software and processed payroll to meet preset requirements.
- Reconciled health care benefits, tax contributions and retirement accounts to facilitate large-scale account reconciliations.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Updated employee files with new details such as changes in address or salary levels.
- Developed reports by compiling summaries for earnings, taxes, deductions, nontaxable wages, disability and leave.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
Education
High School Diploma -
Bundoora Secondary College
Bundoora, VIC 01.1989 - 12.1989
High School Diploma -
Whittlesea Technical High School
Whittlesea, VIC 01.1984 - 12.1988
No Degree -
Bundoora Primary School
Bundoora, VIC 01.1977 - 12.1983
Skills
Documentation and control
undefinedTimeline
Administration Officer
Banyule City Council
08.2003 - 01.2006
Records Officer
Banyule City Council
07.1995 - 08.2003
Records Officer
Yarra Valley Water
02.1993 - 07.1995
Administrative Officer
Yarra Valley Water
05.1991 - 02.1993
Payroll Officer
Melbourne Water - Victorian Government
12.1989 - 05.1991
High School Diploma -
Bundoora Secondary College
01.1989 - 12.1989
High School Diploma -
Whittlesea Technical High School
01.1984 - 12.1988
No Degree -
Bundoora Primary School
01.1977 - 12.1983
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