Eddie Ansell
North Haven,Australia
Summary
Enthusiastic leader with over 20 years of experience and knowledge in service delivery design, business planning, project and program management in both the private and public sector.
A demonstrated history in successfully overseeing all stages of initiatives, building positive relationships and promoting products with innovative and forward-thinking approaches.
Overview
35
35
years of professional experience
1
1
Certification
Work History
First Nations Strategy and Engagement Specialist
ARTC (Australian Rail Track Corporation)
03.2022 - Current
- Support the business as we deliver localized reconciliation initiatives through constructive and genuine relationships to deliver beneficial cultural and commercials outcomes for Community and ARTC
- Responsibilities include supporting the development of ARTCs overarching First Nations inclusion strategy, leading the Reconciliation Action Plan Committee, providing support to business on their localized reconciliation and belonging initiatives, providing reporting and advice to Executive, establishing the First Nations Employee Network (FNEN), working with the Marketing Communication team to develop strategic communications plan, advising People and Culture on their Belonging strategy, advising Procurement on their Commercial and Industry strategy, working with local teams to connect with local Aboriginal Community leaders and businesses, ensuring culturally aware communication, and delivering and evolving Reconciliation Action Plan initiatives.
Superintendent, Information Stewardship – Governance and Technical Stewardship
BHP Olympic Dam
02.2021 - 03.2022
- Manage Olympic Dam controlled Information to ensure the safety and integrity of the asset, engage with stakeholders, support adherence to information management standards, oversee document governance, drive continuous improvement across engineering design systems and processes, provide project expertise to asset projects teams, ensure compliance to quality management system and internal audit process, monitor and drive compliance to defined engineering systems, manage governance and control of all documentation, maintain physical and electronic documentation, support analysis of performance metrics, and participate in other projects or key tasks as directed.
Operations and Maintenance Manager
Tika Tirka Student Accommodation Facility Aboriginal, South Australia Housing Trust
11.2018 - 01.2021
- Manage the operations and maintenance of Tika Tirka Student Accommodation Facility, develop internal and external networks to support residents, link and partner with stakeholders, manage case management strategies for residents with high or complex needs, lead and manage a team, manage resources and delivery of administrative services and systems, manage maintenance responsibilities, develop and implement COVID risk management strategies, manage service and programmed maintenance schedule, provide afterhours support, manage and monitor budget, identify areas for improvements and innovation, and maintain positive relationships with contracted providers.
Senior Manager – Aboriginal Housing and Programs Coordination
South Australia Housing Trust
11.2018 - 01.2020
- Responsible for the review and establishment of external and internal governance frameworks associated with Indigenous housing, leading the development of complex Indigenous Housing service relationships, engaging with Aboriginal staff to inform policy and practice, contribution to leadership in the development of frameworks and service models, building Aboriginal capability across the SA Housing Authority, including measurement and impact of policy and service activity for Aboriginal people and community, and modeling the behaviors aligned with the service values of the SA Housing Authority.
Scholarships Manager
Australian Indigenous Education Foundation
Brisbane, QLD
11.2016 - 11.2018
- Oversee, manage, and implement the AIEF Scholarship Program, maintain an overarching view of the program, research and visit prospective educational partners, work closely with the Scholarships Team to ensure accuracy and integrity of data, oversee annual acquittal and payment procedures, oversee editing and drafting of necessary content for reporting, oversee reporting processes to government and stakeholders, conduct regular visits to educational partners, develop and maintain documentation, maintain strong relationships with educational partners, and manage the Scholarships Team.
Executive Board member (volunteer)
Montrose Therapy and Respite Services
Brisbane, QLD
03.2015 - 10.2018
- Montrose supports children and young adults with physical disabilities, neuro-muscular conditions, development delay and autism
- Montrose is a values based not-for-profit organisation with any surpluses invested back into providing services for children and families
- Montrose is a registered NDIS provider and we have been working with the National Disability Insurance Scheme (NDIS) since it began rolling out in Queensland
- Monitor and provide strategies for the implementation of Montrose Therapy and Respite Service Reconciliation Action Plan, including access to services in remote and regional Queensland communities
- This included advice and support to RAP Steering committee on: Managing relationship with Community and Community Organisations, Communication, Marketing and Events management with Aboriginal and Torres Strait Islander communities, RAP reporting and feedback structure, attending RAP Steering Committee meetings, internal capability building in regards to Aboriginal and Torres Strait Islander Employment, Internal strategies to leadership and development opportunities.
Assistant Director Centrelink
Department of Human Services
Canberra, Australian Capital Territory
01.2010 - 12.2016
- Manage a small work unit, build and foster relationships across the department, coordinate the implementation of government initiatives and projects, undertake research and data analysis, coordinate and prepare documents, facilitate workshops and forums, and participate in workplace investigations.
Program Manager, Community Agent and Access Point Program
Department of Human Services
Canberra, Australian Capital Territory
01.2004 - 01.2010
- Manage the Agent Support Program nationally, supervise and coordinate contracts and budgetary provisions, coordinate training and support for agent staff, maintain understanding of issues faced by remote Indigenous customers, negotiate and resolve issues with host organizations, supervise and lead a work unit, and participate in workplace investigations.
Customer Service Officer/Youth Outreach Servicing Officer
Centrelink
Cairns, QLD
01.2000 - 01.2004
- Provide customer service and support, identify suitable referral pathways, support youth and vulnerable job seekers, and participate in workplace investigations.
Automotive Electrician
Ansell Engineering
01.1994 - 01.2000
- Worked as an automotive electrician, boiler maker, marine fitter, fitting and turning, and marine diesel fitting and engine rebuilds.
Electrical Automotive Mechanic
Williams Auto Electrics
01.1989 - 01.1993
- Worked as an electrical automotive mechanic, performed 240 Volt KVA rewinds, and provided customer service.
Tika Tirka Student Accommodation - Project Manager Service Model Design, Building Fit Out and Operations
South Australia Housing Trust
AnsellOrganisationsorganisationTirkaan, manage contractual and procurement Tirkass, manage engagement and consultations with interior designers and architects.
Education
Graduate Certificate in Business (Public Sector Management) -
Queensland University of Technology
01.2015
Trade Certificate in Automotive Electrical Mechanics (Automotive Electrician) -
TAFE
01.1994
Skills
- Cross-Departmental Alignment
- Budget Forecasting
- Strategic Planning and Alignment
- Product Promotion
- Relationship Building
- Strategic Marketing
- Training and Onboarding
- Contract Negotiation
- Contract Management
- Corporate Communications
- Strategic Planning
- Marketing Strategy Development
- Data Analytics
- Database Management
- Staff Management
- Proposal Development
- Project Management
Awards
NAIDOC National Manager Recognition Award, 2014, DHS 10 Year’s Public Service Award, 2010 Australia Day Achievement Award, 2008 Corporate Citizen Award, 2002 Excellence in Youth Servicing, 2002 Excellence in Indigenous Youth Servicing, 2001
Certification
Graduate Certificate in Business (Public Sector Management)
Timeline
First Nations Strategy and Engagement Specialist
ARTC (Australian Rail Track Corporation)
03.2022 - Current
Superintendent, Information Stewardship – Governance and Technical Stewardship
BHP Olympic Dam
02.2021 - 03.2022
Operations and Maintenance Manager
Tika Tirka Student Accommodation Facility Aboriginal, South Australia Housing Trust
11.2018 - 01.2021
Senior Manager – Aboriginal Housing and Programs Coordination
South Australia Housing Trust
11.2018 - 01.2020
Scholarships Manager
Australian Indigenous Education Foundation
11.2016 - 11.2018
Executive Board member (volunteer)
Montrose Therapy and Respite Services
03.2015 - 10.2018
Assistant Director Centrelink
Department of Human Services
01.2010 - 12.2016
Program Manager, Community Agent and Access Point Program
Department of Human Services
01.2004 - 01.2010
Customer Service Officer/Youth Outreach Servicing Officer
Centrelink
01.2000 - 01.2004
Automotive Electrician
Ansell Engineering
01.1994 - 01.2000
Electrical Automotive Mechanic
Williams Auto Electrics
01.1989 - 01.1993
Tika Tirka Student Accommodation - Project Manager Service Model Design, Building Fit Out and Operations
South Australia Housing Trust
Graduate Certificate in Business (Public Sector Management) -
Queensland University of Technology
Trade Certificate in Automotive Electrical Mechanics (Automotive Electrician) -
TAFE
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