- I like working with my hands and fixing things
- I enjoy building and tinkering with computers
- I also assemble computers for others such as friends or clients based on their needs
- I dabbled in custom keyboards as well as 3D printing
- I would also like to learn about mechanical appliances such as cars
Eddie Bui
Graduate
Croydon
Summary
Recent Bachelor of Information Systems graduate with a solid foundation in IT support and business process analysis. Familiar with troubleshooting hardware and software issues, providing end-user support, and configuring IT systems. Passionate about using technology to solve problems and improve user experiences, and eager to bring a positive impact through continuous learning and support in a Desktop Support role.
Overview
3
3
years of professional experience
Work History
Team Member
The General & Co Bayside Cafe
01.2022 - Current
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Wiped, sanitised and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Supported fellow team members in achieving a smooth workflow during peak hours.
- Assisted in inventory management, tracking stock levels and reporting low supplies to the manager for timely reordering.
IT Intern
Navarra
09.2022 - 12.2022
- Assisted Accounts Payable Team by receiving and processing invoices through Microsoft's Dynamics 365 Business Central program.
- Delivered assistance and support for team-based IT projects.
- Supported onboarding initiatives for new hires by setting up system profiles and configuring work devices.
- Performed light troubleshooting and maintenance of building's server room as well as implementing new hardware.
- Assisted in relocating and setting up servers and computers for new office transition.
Education
Bachelor's degree - Information System
University of Technology Sydney
Sydney, NSW 01.2022 - 01.2024
Bachelor of Information System - Computer And Information Systems
University of Technology Sydney
Sydney, NSW 04.2001 -
Skills
Communication
CSS
Teamwork and collaboration
HTML
undefinedInterests
Timeline
IT Intern
Navarra
09.2022 - 12.2022
Team Member
The General & Co Bayside Cafe
01.2022 - Current
Bachelor's degree - Information System
University of Technology Sydney
01.2022 - 01.2024
Bachelor of Information System - Computer And Information Systems
University of Technology Sydney
04.2001 -
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