Eddie KAMBE

• Expanded product offerings by researching market trends and identifying potential growth opportunities.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
• Managed day-to-day business operations.
• Interacted well with customers to build connections and nurture relationships.
• Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.

• Assisted finance department with cost control measures by providing accurate reporting on inventory costs and usage patterns.
• Completed daily cycle counts to maintain accuracy of records.
• Oversaw warehouse staff and maintained efficiency in fast-paced environment.
• Analyzed inventory trends to identify and prepare for potential issues and discrepancies.
• Recorded information, shortages, and discrepancies to keep records current and accurate.
• Coordinated driver dispatch to accomplish daily delivery requirements.
• Completed physical inventory counts each month.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Negotiated contracts with vendors.
• Sourced parts for breakdowns and upcoming shutdowns for the mine site.
• Provided the mine manager and asset maintenance specialists with updates on parts.
• Collaborated with the procurement team to establish steady supply of inventory.

• Minimized cost of operations by optimizing routes for drivers to align with budget.
• Minimized potential conflicts between responding units by actively monitoring resources allocation.
• Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
• Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.
• Monitored vehicle locations to coordinate timely arrivals.
• Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
• Promoted teamwork among colleagues by proactively assisting others when needed.
• Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
• Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
• Answered phone calls and responded to customer emails.
• Closely monitored dispatch board to triage and prioritize over daily calls.
• Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
• Tracked and monitored vehicle performance and maintenance.

Assisted the driller to mark out the blast hole design

Assisted the blast crew to dip , prime, load blast holes with bulk and packaged explosives.

Stem and tie up the shots

Participated in the blast clearance procedure and gave the all clear for blasting.

Assisted ground support with their daily tasks of of re filling of water into the viper drills.

• Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
• Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
• Aligned branding initiatives and sales strategies with client goals.
• Maintained up-to-date administrative records to monitor operational conditions.
• Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
• Reconciled daily sales, returns and financial reports with Xero.

• Moved mine trucks into position for loading and unloading.
• Performed pre-starts on machines, break tests.
• Safely drove truck and materials to various destinations within the pit.
• Maneuvered trucks to correct locations for material drops, working with large equipment(Dozer) operators to correctly position loads for best distribution.
• Monitored loading of materials to maintain truck load capacity maximums and adhere to roadway load limits.
• Operated with safety and skill to avoid accidents and delays.
• Clearly communicated with dispatchers and other operators, giving updated information and latest road conditions.
• Inspected truck before and after the shift.
• Actively listened to the two-way radio, handled concerns quickly and escalated major issues to supervisor.
• Managed daily transportation of materials using trucks with capacities of more than 300 tons. Experienced operator on CAT 793F. CAT 793C, CAT 789D, HITACHI EH5000, KOMATSU 730E.
• Verified contents of loads against Wenco.
• Complied with all pit driving rules as well as company policies and procedures regarding safe vehicle operations.
• Maintained safe driving record by observing all pit rules, remaining cautious and alert in unfamiliar areas and keeping control of truck at all times.
• Conferred with dispatch to relay delays, receive route and adjust plans to meet daily targets.

• Conducted thorough pre and post shift inspection to ensure safety and protection of machinery and employees.
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• Transporting loads from one place to another, verifying material weight, cooperating with other equipment operators, keeping the truck clean and in good condition, and delivering materials in a timely manner.
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• Operated trucks in accordance with OHS guidelines and company policy.
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• Maintain safe work environment by practicing safety precautions.
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• Followed all pit permit rules while transporting material from the dig units to the crusher or the dump.
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• Conducted daily inspections of truck per shift; required by company procedures.

• Met with customers to address concerns and provide answers to inquiries.
• Presented products and services to customers who have shown interest.
• Maintained effective customer service by fixing service requests quickly to increase overall sales by 9%.
  
• Introduced higher standards for customer service and increased efficiency by streamlining operations.
  
• Serviced accounts on a regular basis to propose new products or services and maximize revenue.
• Maintained weekly sales tracking and leadership reports to support operational enhancement and implement corrective actions.
  
• Maintained and organized a customer database of over 600 clients nationwide.
• Addressed problems in a proactive and knowledgeable manner to maintain and enhance client satisfaction.
  
• Visited customer locations to determine needs, set up contracts and provide training.
• Brought in new accounts through successful networking strategies and promotional approaches.
  
• Helped local clients expand business operations through targeted advertising.
• Asked appropriate open-ended questions to discover prospects' needs and requirements.
• Asked appropriate open-ended questions to discover prospects' needs and requirements.
• Asked appropriate open-ended questions to discover prospects' needs and requirements.
• Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
• Identified and analyzed key competitors and related products.
• Contacted customers as soon as issues arose to immediately find resolution before the problems escalated.

• Restocked shelves and helped customers locate desired items.
• Updated computer tracking software using scanners and manual entry methods.
• Received and checked incoming goods for damage and discrepancies with paperwork.
• Picked stock according to order sheets and prepared for transport.
• Operated equipment such as hand trucks, pallet jacks and forklifts on a daily basis.
• Led warehouse improvement initiatives to advance operational efficiencies.
• Conducted monthly inventories of materials on the work floor.
• Maintained accurate stock records and schedules.
• Led cross-department initiatives to develop and pursue cost reduction programs.
• Picked products for specific routes according to pick sheets.

• Assisted customers promptly and politely, in person and via telephone.
• Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
• Handled claims consistent with client and corporate policies, procedures, best practices and regulations.
• Communicated all store initiatives and promotions to customers to generate return business.
• Contacted customer to follow up on purchases, suggest new merchandise and inform on promotions and upcoming events.
• Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
• Maintained cleanliness and presentation of stock room and production floor.
• Answered customer questions about product availability and shipment times.
• Answered customer questions regarding merchandise and pricing.
• Served as liaison for customers, management and sales team.
• Asked open-ended questions to assess customer needs.
• Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
• Documented all customer inquiries and comments thoroughly and quickly.
• Determined the proper course of action for claims processing.
• Answered customer telephone calls promptly and in an appropriate manner.