Eddie Santoso

Taking verbal and written instructions from company managers

and maintenance officers. Cleaning assigned work areas inside

and outside of the camp. Housekeeping: cleaning room, common area, and office around the camp. Bar work

: selling and restocking. Store work: opening and closing tills.

Ordering Ensuring that utility projects have been completed and

signed off.

• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

• Verified data checking for compliance, error and repeat data.
• Maintained and referenced training documentation for entry process.
• Quickly learned new processes and systems and kept current with procedural enhancements.
• Reported timeliness of data entry progress when working on special projects and escalations.
• Performed regular quality control checks to verify accurate entry of data.
• Served as a subject matter expert for internal stakeholders regarding questions about data processing procedures and outputs.

• Inspected dishes and utensils for cleanliness.
• Contributed to the restaurant''s overall positive reputation through consistently delivering excellent service, leading to increased customer referrals and word-of-mouth recommendations.
• Developed strong product knowledge of menu offerings to provide informed recommendations on dishes according to guests'' preferences or dietary restrictions.
• Met with chef to review daily specials and menu changes.
• Bussed and reset tables to keep dining room and work areas clean.
• Used cash registers and credit card machines to cash out customers.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Maintained a clean and organized dining area for guests'' comfort and enjoyment.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Promoted a positive team environment by collaborating closely with colleagues to manage workload efficiently.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

• Enhanced guest experience by providing exceptional customer service and addressing inquiries promptly.
• Developed and maintained positive relationships with guests for satisfaction.
• Managed reservations through various booking platforms, ensuring accurate guest information and room availability.
• Monitored hotel's budget and financial records.
• Provided valuable recommendations on local attractions, dining options, and transportation services to enhance guests'' stays.
• Created detailed shift reports for management review, highlighting key issues or concerns requiring attention or follow-up actions.

• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
• Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.

• Aided in the evaluation process of staff members by collecting and organizing performance data for administrative review.
• Coordinated professional development opportunities for faculty members to improve teaching skills and encourage collaboration.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
• Established administrative work procedures to track staff's daily tasks.
• Streamlined administrative processes by implementing efficient filing and documentation systems.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Liaised between clients and vendors and maintained effective lines of communication.
• Supported school events and activities by coordinating schedules, logistics, and resources.