Eddy Lin
Balwyn North,Australia
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Manager Solution Architecture
Rail Projects Victoria
Australia, Australia
01.2018 - Current
- Planned and implemented architecture for RPV M365 and Azure platform in alignment with IT strategy.
- Developed and executed Microsoft Power Platform roadmap and governance framework
- Devised standardized procedures to enhance SDLC by streamlining in-house Application Lifecycle Management techniques through DevOps implementation.
- Led the design and development of inhouse digital applications while providing strategy, technical advice, and solution architecture
- Streamlined the internal IT Change and Release process through efficient management of CAB approvals
- Collaborated with essential personnel to comprehend specifications and requirements, offering technical guidance, suggestions, and proper documentation assistance in the process.
- Led and managed teams of 4 for administrative and support RPV M365 and Azure environment while providing guidance on Microsoft Azure cloud and M356 system governance
- Led the management of a project team while working with internal stakeholders to enhance requirement gathering process.
- Oversaw project management duties and facilitated communication between internal/external teams to ensure accurate capture of business needs and the production of concise design documentation.
SharePoint Developer
Rail Projects Victoria
Australia, Australia
01.2017 - 01.2018
- Managed design of the MTIA and RPV Digital Workspace, featuring site templates and page layouts. Ensured seamless functioning of the MTIA & RPV Digital Workspace through regular upkeep and assistance.
- Liaised with internal and external stakeholders, capturing business requirements to contribute to clear and concise documentation for the intranet design process.
- Integrated external systems with SharePoint through web services to enable seamless data exchange across platforms.
- Guided and supported a web application developer in developing SharePoint solutions for business requirements
- Consulted with business to gather requirements and liaised with subject matter experts to analyze the system for ensuring data source integrity.
- Managed the development and implementation of a digital reporting platform, which included integrating SharePoint with Power BI Application workspaces.
Manager, Information Management
Box Hill Institute of Tafe & CAE
Australia, Australia
01.2015 - 01.2017
- Managed IT changes processes and priorities for change requests to ensure compliance with appropriately documented procedures.
- Managed teams comprising of 2 technical staff members along with external contractors. Effectively prioritized daily tasks, allocated workload efficiently while providing expert guidance in resolving issues.
- Facilitated meetings between ITSC members and executives to ensure compliance with BHIG's enterprise systems and SLA for IT service support.
- Managed business information systems and processes such as risk management, reporting, licensing compliance, and standardizing procedures.
- Identified potential business opportunities and improvements in alignment with institute-wide strategic direction, collaborating with clients and suppliers.
- Implemented institute-wide enterprise document and record management system.
- Delivered comprehensive support for technology solution provision, programming and software development across business information systems, web applications and integrated systems.
Senior Support Analyst
La Trobe University
Australia, Australia
01.2010 - 01.2015
- Developing procedures, governance documents, and executing operational processes and policies
- Supported university senior committee on transitioning to paperless meetings
- Implemented SharePoint's OOTB solution and workflow process for efficient business process management.
- Engaged in various projects involving custom SharePoint development such as designing responsive websites, developing SharePoint solution packages, implementing SharePoint features like web parts and web services.
- Managed and supported university SharePoint platform. Delivered technical system design for a university research application system.
- Streamlined central support by efficiently maintaining Microsoft Project Server and enhancing SSRS reporting
- Collaborated with external consultant and quality assurance to ensure solution complied with development standards
- Upgraded university internet system from SharePoint 2010 to SharePoint 2013, developing training material and delivering internal staff training in SharePoint.
Technical Engineering / Senior Consultant
nSynergy International Pty Ltd
Australia, Australia
01.2007 - 01.2010
- Project managed the deployment of both Microsoft Office SharePoint 2007 Technology and Windows SharePoint Service 3.0 solutions.
- Executed strategies to drive business growth and foster client relationships within Microsoft solution.
- Performed business analysis to identify the most suitable solution for clients through the utilization of Microsoft SharePoint Technology.
- Delivered comprehensive SharePoint architecture and solution designs to clients
- Contributed to tailored SharePoint development, including creating custom features, implementing custom actions and building web parts
- Facilitated effective communication and streamlined processes by equipping clients with essential knowledge of SharePoint.
- Ensured successful implementation and provided ongoing technical support for our company's network and SharePoint infrastructures.
- Provided support for the company's software products, LegalNet and myDocs.
System Administrator
Holmes Institute
Australia, Australia
01.2004 - 01.2006
- Managed and supported core network infrastructure for Students and Staff, overseeing LDAP directory, student Print server, LAN and WIFI network.
- Delivered onsite hardware and software maintenance, repairs and installations for staff and students
- Contributed to R&D efforts in an open-source solution for school network implementation
- Developed and maintained the public facing website for Holmes Institute, as well as an online e-learning student portal.
- Administered and provided support for the integration of front-end and back-end systems.
Education
Bachelor of Applied Science (Information Technology) -
RMIT University
Australia, Melbourne12.2004
Advance Diploma of Computer Science -
RMIT University
Australia, Melbourne12.2003
Skills
- Strategic Planning
- System Integration
- Cloud Computing
- Cross-functional team leadership
- Technical leadership
- IT Security Management
- Budget Control
- Operational Reporting
- Business Intelligence
- Business process improvement
- Software Development Lifecycle
- Technical Project Management
- Client Relationship Management
- Systems design analysis
Accomplishments
- RPV Staff Recognition award
- Microsoft Gold Certified Partner
- BRW Fast 100 Company for 2009
- Deloitte Fast 50 Technology Company for 2009
- Winner SharePoint Enterprise Achievement Award 2008.
Certification
- ITIL v3
- Prince2
- Lean
- CCNA
Past Projects
Austin Health
Pilot system using SharePoint technology to replace current Intranet Portal, provide system architectures to support >3000 staffs and potential for external users.
Mercedes-BenzImplementation and support on SharePoint 2007 enterprise system and MS project Server on external hosting environment which provide collaborate platform for Mercedes internal project “OVERLANDER” team to corporate with their external vendor.
Department of Broadband and Communication Digital Economy (DBCDE)This is a multi-stage project of integration between SharePoint, LegalNet and myDocs for internal legal department. Installation of custom Matter management system as providing support and customization according to client business requirement. Second stage of this project is system migration and provides function improvement on SharePoint 2007 platform.
Pacific HydroThis is a multi-stage project to implementation a global SharePoint intranet portal for 3 international region to support > 1000+ internal staffs. The project includes design of architecture, implementation and configuration of SharePoint production system. Involve development of customize SharePoint solution such as custom feature. Migration of current pilot SharePoint system.
References
- Richard Maschwitz - Deputy Director Technology Services, richard.v.maschwitz@railprojects.vic.gov.au
- Adriano Amore - Manager IT Projects and Strategy, adriano.amore@railprojects.vic.gov.au
Timeline
Manager Solution Architecture
Rail Projects Victoria
01.2018 - Current
SharePoint Developer
Rail Projects Victoria
01.2017 - 01.2018
Manager, Information Management
Box Hill Institute of Tafe & CAE
01.2015 - 01.2017
Senior Support Analyst
La Trobe University
01.2010 - 01.2015
Technical Engineering / Senior Consultant
nSynergy International Pty Ltd
01.2007 - 01.2010
System Administrator
Holmes Institute
01.2004 - 01.2006
- ITIL v3
- Prince2
- Lean
- CCNA
Bachelor of Applied Science (Information Technology) -
RMIT University
Advance Diploma of Computer Science -
RMIT University
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