Eden Aitken

Experienced master stylist and manager with 24 years in the boutique hairdressing industry.

I have a strong capability managing and leading a team of 10 stylists and apprentices through effective communication, support, coaching and mentoring.

My extensive interactions with clients over the years have developed a strong ability to provide exceptional customer service. I collaborate with a diverse clientele, accommodating their unique needs and ensuring exceptional customer service experiences.

I have excellent conflict resolution skills and effectively manage and resolve conflicts in a positive and constructive manner. I do this by applying active listening, showing empathy, problem solving and maintaining strong relationships with clients.

Key skills include cutting, styling, colouring hair, providing consultations, offering solutions, accounting, product knowledge, sales, management of client bookings, auditing, and stocktaking.

I have an extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations.

Team sport - Soccer, Basketball

Travelling

Snow boarding

Fitness

My dog