Summary
Overview
Work History
Education
Skills
Websites
Timeline
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EDEN DRINKWATER

Melbourne,VIC

Summary

Dedicated administrator with extensive experience in both not-for-profit and legal sectors, eager to utilise expertise and passion into a creative role. Excited to transform my love and personal interest for fashion and events into a fulfilling and vibrant career.

Overview

3
3
years of professional experience

Work History

Site Administrator

Good Shepherd and Wallaroo Community Centre
06.2023 - 04.2024
  • Acted as the primary contact for the Bayside Peninsula, managing inquiries via phone, email, and in-person interactions
  • Organised catering and event setups for meetings, training sessions, and conferences
  • Expanded community engagement at the Wallaroo Community Centre by establishing new projects and classes such as new play groups, knitting/crocheting classes and projects for the Wallaroo garden
  • Coordinated events at the community centre for 16 days of Activism against Family Violence, Senior's week events and also for the Reconciliation Action Plan for Good Shepherd
  • Actively supported community members in directing them to the array of services within the centre and on the Peninsula
  • Built numerous connections with the community, fostering an inclusive environment that exuded safety and warmth
  • Handled various accounting tasks including invoicing and account reconciliation
  • Provided support for site facilities, procurement, and maintenance of property and equipment
  • Facilitated the relocation of two office spaces with minimal disruption to staff.

Enrolment Officer

Collarts - College of Arts
05.2023 - 06.2023
  • Managed student enrollments for the new trimester, ensuring timely processing and adherence to deadlines and KPI's
  • Maintained attention to detail in enrollment procedures, collaborating with various teams to optimize productivity.

Registry Support Officer

County Court
03.2022 - 10.2022
  • Supported her Honour Judicial Registrar Bales in the APSA List (Appeals and Post Sentence Applications) which hears Family Violence Intervention Orders, Personal Safety Intervention Orders and Sexual Offence Appeals
  • Twice-weekly court attendance assisting with process enquiries, documenting relevant details and assisting her Honour with any enquiries related to court books or when parties were due to file material
  • Maintained and updated a calendar that reflected all of the due dates ordered by her Honour Judicial Registrar Bales to adhere to orders. This provided a check and balance for our team
  • Developed a strong relationship with her Honour Judicial Registrar Bales and her Associate in assisting with numerous workflows in relation to future goals for the APSA List
  • Assisted and responded to incoming emails from court users in relation to the processes and procedures of the County Court
  • Developed informational materials to streamline court procedures and reduce incoming inquiries
  • Liaised with other stakeholders in relation to court user enquiries such as handling of material, when material is due to be filed, upcoming court dates and other enquiries that required attention from her Honour
  • Prepped and scribed all APSA monthly meetings and sent out agendas and/or notes to all stakeholders involved.

Administrative Officer

Melbourne Magistrates Court
05.2021 - 02.2022
  • Assisted the Time Served Scheme under the The Fines Reform Act 2014 by initiating all applications from Fines Victoria, responded to all emails from internal and external stakeholders and prepped the Time Served List each week
  • Effectively organised all hard copy Time Served Applications into corresponding dates and lists over a five-year period
  • Ass the Committals team through prepping lists, assisting with enquiries through email and phone, maintaining and updating the brief and file room regularly and prepping files/briefs for court
  • Contributed to the transition to an online portal in the Committals team by digitizing hard copy files and maintaining data accuracy
  • Provided exemplary customer service within both civil and criminal jurisdictions.

Education

Bachelor of International Studies -

Deakin University
Burwood
06.2020

Bachelor of Commerce -

Deakin University
Burwood, VIC
06.2020

Study Abroad in Manchester: Completed four Commerce Units -

Manchester Metropolitan University
Manchester
12.2018

Skills

  • Exceptional Oral and Written Communication: Proficient in articulating ideas effectively, particularly in high pressure Court environments, showcasing adept decision-making abilities.
  • Strong Liaison Skills: Successfully orchestrated multiple events within budget constraints at Good Shepherd, collaborating with a range of stakeholders within the community
  • Proactive Diary Management: Demonstrated ability to manage calendars for 50-100 court users, ensuring compliance with orders and adherence to set deadlines.
  • Relationship Building: Cultivated strong relationships with community members, resulting in increased participation in events and activities at the Wallaroo Community Centre.
  • Ability to Manage Sensitive and Confidential Information: Managed all court users material for their hearings in the APSA List and also read over and redacted sensitive information when necessary.
  • Technology: Skilled in Microsoft Office, Sharepoint, Xero, Zoom, WebEx, and CourtLink, with a capability to quickly adapt to new software.

Timeline

Site Administrator

Good Shepherd and Wallaroo Community Centre
06.2023 - 04.2024

Enrolment Officer

Collarts - College of Arts
05.2023 - 06.2023

Registry Support Officer

County Court
03.2022 - 10.2022

Administrative Officer

Melbourne Magistrates Court
05.2021 - 02.2022

Bachelor of International Studies -

Deakin University

Bachelor of Commerce -

Deakin University

Study Abroad in Manchester: Completed four Commerce Units -

Manchester Metropolitan University

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EDEN DRINKWATER