Eden Pagel

Administrative duties includes:

• Maintaining accurate records of clients financial transactions, ensuring data integrity within the company's database.
• Increased billing accuracy by diligently reviewing and reconciling invoices and payment records.
• Reduced processing time for invoice generation by automating manual tasks using advanced spreadsheet functions.
• Managed complex billing situations with a high level of professionalism, resolving disputes and maintaining sub-contractor satisfaction.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Matched purchase orders with invoices and recorded necessary information.
• Demonstrated adaptability by quickly mastering new software applications for various tasks.
• Increased efficiency by implementing new processes and providing administrative support to management.
• Proofread and edited documents for accuracy, grammar and quality.
• Performing general ad-hoc administrative duties such as stationary, kitchen stock etc.
• Trained new hires in company-specific billing procedures, contributing to their successful integration into the team.
• Being first point of contact for head office with any tasks needing to be carried out.

Acted as an assistant to the Head of Customer Operations for QLD, SA, NT & Nth NSW, completing tasks such as:

• Booking travel to align with relevant schedules.
• Creating professional documents to be presented in front of high level Tabcorp employees.
• Sent emails on behalf of Head of Customer Operations to staff, sub-contractors and clients.
• Minute taking in board meetings.
• Co-ordinate events such as team meetings and promotional events.

Traveling United Kingdom and Europe.

• Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
• Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Routine auditing of confidential files and paperwork
• Manage staff/volunteer files and induction procedures
• Providing any support to Service Manager, Team Leaders and Staff
• Keeping company pool vehicles in check, including relevant paperwork and scheduled servicing
• Quality checking all data entry paperwork submitted by staff
• Extensive filing and data entry

Volunteering responsibilities within the youth programs including:

• Supervising duties
• Maintaining safety and welfare of children in care
• Supervise/assist with transporting children
• Participating with activities (i.e. After School Care, Edor Program)

Trained in all areas of work including Box Office, Candy Bar, Ushering and Star Lounge.