Eden Scheltema
Bedfordale,WA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in being a team leader and managing staff. Knowledgeable in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Assistant
Bunnings Warehouse
10.2020 - Current
- Front End Controller, managing and running front end staff and organising staff breaks
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted customers with prompt and polite support in-person and via telephone.
- Processed customer returns to manage smooth refunds and exchanges following store procedures.
- Barista Qualification and worked in store cafe
Pharmacy Assistant
Roleystone Community Chemist
02.2017 - 10.2020
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Assisted pharmacy staff with preparing medications and filling orders.
- Merchandised over-the-counter goods and rotated stock.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
Education
High School Diploma -
Dale Christian School
Armadale, WA11.2020
Skills
- Sales Techniques
- POS System Operation
- Complaint Handling
- Retail Transactions Processing
- Customer Assistance
- Cash Register Operation
- Cash Handling
- Honest and Dependable
- Team Supervision
- Strong Communication and Interpersonal Skills
- Creative Thinking
- Register Opening and Closing
- Team Leadership
Certification
Cert II in Business
Completed Barista Course
Timeline
Retail Assistant
Bunnings Warehouse
10.2020 - Current
Pharmacy Assistant
Roleystone Community Chemist
02.2017 - 10.2020
High School Diploma -
Dale Christian School
Cert II in Business
Completed Barista Course
Similar Profiles
Alisha RiceAlisha Rice
Salesperson at Bunnings WarehouseSalesperson at Bunnings Warehouse
Manjit AryalManjit Aryal
Sales Representative at Bunnings WarehouseSales Representative at Bunnings Warehouse
Jenish PatelJenish Patel
Forklift Operator at Bunnings WarehouseForklift Operator at Bunnings Warehouse