Eden Seiuli
St Marys
Summary
Experienced with comprehensive client assessments, ensuring personalized care plans are in place. Utilising strong communication and coordination skills to effectively manage client services. Track record of fostering positive client relationships and achieving measurable improvements in client well-being.
Overview
9
9
years of professional experience
Work History
General Manager
Home Caring Kellyville
07.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Developed strong rapport with staff members through open communication channels, resulting in increased trust and cooperation in roster-related matters.
NDIS Support Worker
Home Caring - Kellyville
01.2024 - Current
- Provided emotional and practical support to vulnerable adults.
- Organised leisure activities for clients in the community.
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Administered medication and feeds through PEG
- Assisted clients using a hoist.
- Assisted clients with personal care, such as showering and dressing.
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Developed positive relationships with service users and maintained professional boundaries at all times.
- Reported any incidents or accidents in accordance with company policy and procedure.
NDIS Community Support Worker
Buddies Support
11.2023 - Current
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
ICARE Support Worker
JB Care
02.2024 - 11.2024
- Assisted clients with their daily living activities, such as personal hygiene, meal preparation and shopping.
- Provided emotional support to clients in difficult situations.
- Created individualised care plans for each client and ensured that they were regularly reviewed and updated.
- Organised social activities for clients to help them remain socially engaged.
- Offered practical advice on how to manage health conditions and assisted with medication administration.
- Provided transport services for those unable to travel independently.
- Developed relationships with clients by providing companionship, understanding and empathy.
- Reported any changes in a client's condition or behaviour promptly to relevant personnel.
- Encouraged independence within safe boundaries while promoting choice and dignity at all times.
- Adhered strictly to policies and procedures relating to confidentiality, safeguarding and data protection.
- Collaborated closely with family members of clients to ensure that their needs were being met effectively.
Ndis Support Worker
Enable Ability
09.2023 - 10.2024
- In-home personal care, daily living assistance, including showering, personal hygiene, meal preparation, house cleaning, laundry & ironing
- Providing care following the client’s individualized care and meal plan
- Supporting community-based recreational and social activities
- Promote independence and community participation at every opportunity
- Provide support and supervision for people in the home or workplace
- Maximize clients physical and mental well-being
- Provide companionship and emotional support
- Provide services as directed by the individual client support plans and document case notes
- Established trusting relationships with clients and their families through empathetic communication and active listening.
Pick Packer
Sydney Freezers Distributions
01.2022 - 06.2023
- Efficient Packing: Demonstrating the ability to pack items quickly and effectively while ensuring they are well-organized and secure
- This skill involves maximizing space utilization and optimizing the arrangement of items to prevent damage during transportation
- Attention to Detail: Showing meticulous attention to detail when packing items, verifying their accuracy, and ensuring that they are properly labeled
- This skill is crucial for maintaining order and preventing errors in the packing process
- Knowledge of Packing Materials: Highlighting your familiarity with various packing materials such as boxes, bubble wrap, packing peanuts, and tape
- This includes knowing when and how to use specific materials to provide adequate protection for different types of items
- Inventory Management: Demonstrating the ability to track inventory levels, maintain stock records, and ensure that sufficient packing materials are available
- Proficiency in inventory management systems or software can be an added advantage
- Safety and Compliance: Emphasizing adherence to safety protocols and regulations while packing items
- This includes knowledge of proper lifting techniques, handling hazardous materials (if applicable), and compliance with relevant safety guidelines
Childcare Worker
Young Academics Early Learning Centre
08.2016 - 04.2018
- Enforced rules and managed behavior through developmentally appropriate discipline
- Maintained effective schedule balance between rest periods, active play and instruction
- Monitored entrances and exits to maintain safety and organized environments
- Planned and guided age-appropriate tasks like reading, crafts, and singing
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate
- Promoted good behavior with positive reinforcement methods
- Created and implemented diverse educational strategies to boost development
- Kept notes of behavior issues, food served and medications administered to children
Education
Certificate 3 - Family And Community Services
TAFE NSW
NSW03-2024
First Aid Certification
TAFE
01-2023
CPR Certification
TAFE
01-2023
NDIS Check
TAFE
01-2023
Certificate IV - Youth Work
TAFE
12.2021
Certificate III - Childcare
TAFE
08.2017
Skills
- Healthcare documentation
- Staff scheduling
- Personal care assistance
- Compassionate client care
- Behaviour redirection
- Effective leader
- Patient care and companionship
- Verbal and written communication skills
- Medical office administration
- First aid and safety
- Daily living assistance
- Operations management
- Leadership and team building
References
Referees available upon request
Timeline
General Manager
Home Caring Kellyville
07.2024 - Current
ICARE Support Worker
JB Care
02.2024 - 11.2024
NDIS Support Worker
Home Caring - Kellyville
01.2024 - Current
NDIS Community Support Worker
Buddies Support
11.2023 - Current
Ndis Support Worker
Enable Ability
09.2023 - 10.2024
Pick Packer
Sydney Freezers Distributions
01.2022 - 06.2023
Childcare Worker
Young Academics Early Learning Centre
08.2016 - 04.2018
Certificate IV - Youth Work
TAFE
Certificate III - Childcare
TAFE
Certificate 3 - Family And Community Services
TAFE NSW
First Aid Certification
TAFE
CPR Certification
TAFE
NDIS Check
TAFE
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