Administrative Assistance
Southern States Group
Altona, VIC
06.2022 - 07.2022
- Developed and maintained filing systems for confidential documents and records.
- Coordinated mailings, including sorting mails, preparing packages for shipping via courier services or postal service.
- Pleasantly welcoming visitors, answering phone calls, and maintaining the front reception desk.
- Directed customer inquiries to appropriate department personnel.
- Managed incoming calls while providing information or training callers to appropriate personnel.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Handled incoming calls and directed callers to appropriate departments or employees.
