Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
EDEN WHITEHEAD

EDEN WHITEHEAD

Stratford,QLD

Summary

Detail-oriented professional with expertise in client scheduling, office administration, and record keeping. Committed to enhancing client relationships and improving service delivery.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Independent Support Worker

Business
01.2023 - Current
  • Kept records for production, inventory, income, and expenses.
  • Determined pricing for products or services based on costs and competition.
  • Reviewed and analyzed services to ensure accurate invoicing.
  • Managed scheduling and correspondence to ensure effective communication with clients.
  • Supports include assistance with daily life (maintaining the home), capacity building (planning and preparing meals and simple budgeting), social and community participation (shopping, markets, movies).

Administration Assistant

Hurney Partners
01.2021 - 01.2023
  • Reception (booking appointments, responding to inquiries)
  • Various administration procedures (including correspondence, data entry, scanning, mail, filing)
  • I have excellent attention to detail and record-keeping skills which are imperative when working with high stakes confidential information.
  • As a result of my time working at the firm, I have developed skills in customer service, administration tasks and my general business knowledge.

Counter Server

McDonald’s
01.2021 - 01.2023
  • Attributes of Success: I have excellent customer service skills and I have the ability to remain calm and efficient during times of high demand for services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Queensland Certificate of Education - Psychology, Physical Education, English, Literature, Mathematical Methods

01.2023

Physiotherapy -

Central Queensland University

Skills

  • Record keeping
  • Client scheduling
  • Office administration
  • Verbal and written communication
  • Adaptability
  • Problem solving

Certification

  • Certificate ll in Business & Workplace Skills
  • Blue Card
  • Yellow Card
  • NDIS Worker Orientation Module
  • Valid Driver's License
  • First Aid & CPR Training

References

  • Seer Support Services - Angela Clarke - 0448 868 331

Timeline

Independent Support Worker

Business
01.2023 - Current

Administration Assistant

Hurney Partners
01.2021 - 01.2023

Counter Server

McDonald’s
01.2021 - 01.2023

Queensland Certificate of Education - Psychology, Physical Education, English, Literature, Mathematical Methods

Physiotherapy -

Central Queensland University

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EDEN WHITEHEAD