EDERLYN JOY DADIZ
COOPERS PLAIN,QLD
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
8
8
years of professional experience
Work History
Sales Expert
WILCON DEPOT, INC.
PHILIPPINES
02.2019 - 11.2023
- Boosted sales revenue by developing and implementing strategic sales plans tailored to client needs.
- Established long-term relationships with clients, leading to increased repeat business and customer loyalty.
- Exceeded sales targets consistently by identifying new opportunities and successfully closing deals.
- Improved overall customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong product knowledge, effectively communicating features and benefits to customers for informed decisionmaking.
DATA ENCODER
WILCON DEPOT, INC.
PHILIPPINES
09.2015 - 02.2019
- Enhanced data accuracy by meticulously encoding information from various sources.
- Improved data processing efficiency by utilizing relevant software and tools for data entry tasks.
- Reduced errors in encoded data by conducting thorough quality checks on completed work.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
Education
MBA - Business Administration
KAPLAN BUSINESS SCHOOL
Brisbane12.2026
Bachelor of Science - Computer Science
AMA COMPUTER COLLEGE
PHILIPPINES08.2015
Skills
- Lead Qualification
- Competitor Analysis
- Industry Knowledge
- Decision Making
- Time Management
- Effective Communication
- Problem Solving
- Basic Programming Knowledge
- Organizational Abilities
- Deadline-Oriented
- Strong Communication Skills
- Teamwork and Collaboration
Accomplishments
TOP 1 SALES EXPERT FOR THE YEAR 2019
Timeline
Sales Expert
WILCON DEPOT, INC.
02.2019 - 11.2023
DATA ENCODER
WILCON DEPOT, INC.
09.2015 - 02.2019
MBA - Business Administration
KAPLAN BUSINESS SCHOOL
Bachelor of Science - Computer Science
AMA COMPUTER COLLEGE