Edie Smythe
Elwood,VIC
Summary
Motivated and reliable hospitality worker with over two years of experience across cafés, markets, and major event food-truck service, including the Australian Open and Grand Prix. Strong customer-service skills, thrives in fast-paced environments, and maintains a calm, friendly presence under pressure.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Events Team Member
Rusiti Group
Melbourne , VIC
03.2025 - Current
- Delivered fast, high-quality customer service in extremely high-volume event environments (Australian Open, Grand Prix, Moomba )
- Adapted quickly to changing demands, long queues, and tight space constraints
- Communicated clearly with team members to keep service flowing smoothly during peak rushes
- Efficiently managed orders and cash handling in a cramped, high-pressure food-truck setting
Front Counter Worker
Sweet Greek
Melbourne , VIC
08.2024 - 03.2025
- Resolved customer complaints in a professional manner.
- Collaborated with coworkers to ensure efficient operations during peak hours.
- Handled daily opening and closing duties according to established procedures.
- Performed light cleaning duties such as sweeping floors, wiping down counters.
- Managed multiple tasks simultaneously while delivering prompt service.
Waiter
Elwood Bakery
Melbourne, VIC
10.2023 - 08.2024
- Provided prompt and friendly service to enhance customer experience.
- Resolved customer complaints efficiently to maintain satisfaction.
- Supported team members during busy shifts to ensure efficient service.
- Provided excellent customer service to ensure repeat customers.
Education
High School Diploma -
Prahran High School
Windsor, VIC11-2025
Skills
- Team collaboration
- Effective time management
- Strong organisation
- Food and beverage experience
- First aid training
- Customer service focus
- Conflict resolution
- Communication skills
Languages
Chinese (Mandarin)
Professional
Certification
First Aid Certificate
References
References available upon request.
Timeline
Events Team Member
Rusiti Group
03.2025 - Current
Front Counter Worker
Sweet Greek
08.2024 - 03.2025
Waiter
Elwood Bakery
10.2023 - 08.2024
High School Diploma -
Prahran High School