Edie Wadsworth
Bangalow
Summary
Dynamic and results-oriented with experience in customer service and team training, notably at Foodworks. Excelled in maintaining dining area cleanliness and efficiency, leveraging skills in POS system operations and complaint resolution. Proven track record of enhancing customer satisfaction and streamlining operations, demonstrating exceptional communication and organizational abilities.
Overview
3
3
years of professional experience
Work History
Waitress
Success Thai
03.2024 - 02.2025
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with efficient and friendly service.
- Proved successful working in a fast-paced environment.
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained order efficiency and accuracy through clear communication with kitchen staff
- Helped customers with dietary restrictions, allergies and intolerances obtain safe food by working closely with kitchen staff on alternatives.
Supermarket Cashier/Trainer
Foodworks
10.2021 - 03.2024
- Pleasantly greeted customers and provided prompt and courteous service.
- Mentored and trained new staff.
- Assisted customers by finding items quickly
- Rotated grocery products ensuring that expired or spoiled items were immediately removed
- Removed trash, swept, and mopped floors for professional appearance.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Retrieved items for customers and verified prices.
- Operated cash register to accurately process and record customer payments.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Processed refunds and exchanges in accordance with company policy.
- Learned duties for various positions and provided backup at key times.
- Used pallet jacks to move products to sales floor for stocking.
Education
High School
St Johns College Woodlawn
Lismore, NSW10-2025
Skills
- Dining area maintenance
- Food production
- Front-of-house display creation
- Reservation management
- Point of sale (POS) system operations
- Table setting arrangements
- Food running
- Payment processing
- Complaint resolution
Timeline
Waitress
Success Thai
03.2024 - 02.2025
Supermarket Cashier/Trainer
Foodworks
10.2021 - 03.2024
High School
St Johns College Woodlawn
Similar Profiles
Kanungnit (Jang) FalconerKanungnit (Jang) Falconer
Duty Manager & Receptionist at Siam Orchid Traditional Thai Massage and Thai SpaDuty Manager & Receptionist at Siam Orchid Traditional Thai Massage and Thai Spa
CHUPAPHADA PLEANJAROENCHUPAPHADA PLEANJAROEN
Font Desk at My Thai Massage & Spa and Majestic Thai MassageFont Desk at My Thai Massage & Spa and Majestic Thai Massage
Lena LymanLena Lyman
Server at Thai Thai HouseServer at Thai Thai House