Edina Botsev
Australia
Summary
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with six years of experience building community and developing social skills through incremental therapeutic techniques.
Overview
26
26
years of professional experience
Work History
Support Worker
Innovative Care
01.2023 - Current
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
Personal Support Worker
Complete Care
02.2021 - Current
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Collaborated with healthcare professionals to develop customized care plans for individual patients.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
Disability Support Worker
Integrity Care
02.2021 - Current
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
Community Support Worker
Compassionate Care
03.2020 - 10.2022
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Developed personalized care plans, addressing each client''s unique needs and goals for improved quality of life.
- Collaborated with multidisciplinary teams to ensure seamless delivery of community support services and optimal client outcomes.
Care Support Worker
Flexi Care
02.2014 - 02.2020
- Enhanced patient comfort by providing personalized care and support tailored to individual needs.
- Assisted clients in maintaining personal hygiene, resulting in improved health and wellbeing.
- Promoted independence among patients by assisting with daily living tasks such as dressing, grooming, and mobility.
Aged Care Worker
Monash Senior Help
01.2014 - 01.2015
- Enhanced residents'' quality of life by providing compassionate and attentive care.
- Reduced falls and injuries among residents by implementing tailored exercise programs.
- Promoted social interaction for isolated seniors through engaging group activities.
- Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
Personal Care Assistant
Alteshiem Pullach
02.2003 - 02.2008
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Promoted independence with structured routines and clear communication to support clients in their daily lives.
- Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.
Food Manager
Manager Magic Kebab
01.1998 - 01.2000
- Enhanced customer satisfaction by implementing new food safety protocols and ensuring proper food handling procedures.
- Reduced food waste by closely monitoring inventory levels and adjusting purchasing decisions accordingly.
- Streamlined kitchen operations for increased efficiency by implementing standardized recipes, cutting down prep time.
- Improved employee retention rates with thorough training programs and ongoing professional development opportunities.
Education
Diploma - Aged Care Support Worker
Alten Pflege Schule Munich
Germany03.2006
Diploma - Year 12
Southport High School
Germany03.1997
Skills
- Daily living support
- Emotional Support
- Daily living assistance
- Communicate in Bosnian, English and German
- Life Skills Development
- Time Management
References
Elma Ademovic
Registered Nurse
Elma.ademovic@hotmail.com
0422 851 751
Ajna Merdan
Manager
ajnaaa@icloud.com
0481 584 017
Timeline
Support Worker
Innovative Care
01.2023 - Current
Personal Support Worker
Complete Care
02.2021 - Current
Disability Support Worker
Integrity Care
02.2021 - Current
Community Support Worker
Compassionate Care
03.2020 - 10.2022
Care Support Worker
Flexi Care
02.2014 - 02.2020
Aged Care Worker
Monash Senior Help
01.2014 - 01.2015
Personal Care Assistant
Alteshiem Pullach
02.2003 - 02.2008
Food Manager
Manager Magic Kebab
01.1998 - 01.2000
Diploma - Aged Care Support Worker
Alten Pflege Schule Munich
Diploma - Year 12
Southport High School
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