EDISON KARAM
Sydney,NSW
Summary
I have a strong focus on optimising productivity, efficiency, and service quality across various work environments. I am a highly dependable, ethical, and reliable individual who supports the team and is capable of blending advanced organisational, technical, and business goals. I work effectively with cross-functional teams in ensuring operational and quality service. I also have excellent customer and interpersonal skills with top-notch communication, planning and team skills. Dedicated and adaptable professional with a proven track record of delivering exceptional results across diverse projects. Strong communication and problem-solving skills, coupled with a passion for continuous learning and innovation. Demonstrated ability to thrive in collaborative team environments while effectively managing individual responsibilities. Committed to achieving excellence and driving organizational success through strategic thinking and execution.
Overview
5
5
years of professional experience
Work History
Inspection Officer
Property Management Partners
01.2024 - Current
- Identified areas for improvement through comprehensive analysis of inspection data.
- Streamlined communication between departments, facilitating timely updates on inspection progress.
- Maintained detailed records, ensuring accurate documentation of all inspection results.
- Ensured compliance with industry regulations, adhering to strict safety standards during inspections.
- Established strong relationships with clients, fostering trust in our organisation's ability to deliver high-quality inspections consistently.
- Improved overall inspection efficiency with the use of cutting-edge technology and tools.
- Conducted Entry and Exit Reports and also Routine Inspections
- Used apps such as Inspection Express and Inspection Manager
Warehouse Team Member and Delivery Driver
Plumbers co-op
11.2023 - 11.2023
- Deliver plumbing supplies to customers at large jobsites
- Pick and Pack orders
- Positive work attitude to multitask
- Being honest and truthful to customers and fellow colleagues
- Putting stock away into bins
- Successful Stock take.
Sales Assistant
Insport
08.2022 - 08.2022
- Answering phone calls confidently
- Positive attitude towards customers and employees
- Solving problems to do with customers and employees
- Customer Service
- Staying back to help the employees and customers
- Being honest and truthful.
Real Estate Assistant
The Address Property Agents
11.2021 - 05.2022
- Responsible for providing administrative support, tenant relations, client communication, documentation management, property inspections, marketing assistance, and vendor coordination
- Administrative Support: Assist the property manager with administrative tasks such as answering phone calls, responding to emails, scheduling appointments, and maintaining records
- Tenant Relations: Communicate with tenants regarding lease agreements, maintenance requests, and general inquiries, ensuring a positive tenant experience
- Client Communication: Assist real estate agents with client communication, including responding to inquiries, scheduling property viewings, and providing updates on listings
- Documentation Management: Maintain accurate documentation related to leases, rental agreements, property maintenance, and tenant communications, ensuring compliance with legal and regulatory requirements
- Property Inspections: Conduct regular inspections of properties to assess maintenance needs, safety concerns, and adherence to lease agreements
- Marketing Assistance: Assist with marketing efforts such as social media campaigns, email newsletters, and advertising initiatives to promote properties and attract potential buyers or renters
- Vendor Coordination: Coordinate with contractors and vendors for repairs, maintenance, and renovations, ensuring timely and cost-effective services.
Office Administrator
Sannout pty ltd
09.2020 - 11.2021
- Documented each customer, reason for the visit
- Coordinated scheduling, check-in, check-out and payments for billing when required
- Used data management systems to organize immense datasets and coordinate customer details
- Organised customer and client enquiries online and in office to ensure efficiency and effectiveness
- Enhanced workplace productivity by handling more than 45 incoming calls per day
- Customer service via phone consultations, emails, faxes and meetings or appointments in the office.
Retail Assistant
Go gas petrol station
06.2019 - 08.2020
- Delivered helpful and kind customer service, maintaining composure in stressful situations to maximize customer satisfaction
- Provided extra support for my boss to ensure effectiveness and efficiency in providing them with essential needs
- Complied with confidentiality regulations in handling customer information
- Worked easily with company programs
- Delivered customer support and service experiences to promote a more effective workplace environment
- Cultivated relationships with customers and colleagues using interpersonal communication skills.
Education
Bachelor of business (major in property) -
Western Sydney University Parramatta
Sydney01.2025
Certificate of Registration - Assistant Agent
Entry Education
Sydney01.2024
Atar - High Achiever -
De La Salle College Ashfield
01.2021
Skills
- Database Coordination
- Procedures Understanding
- Team Skills
- Flexibility
- Customer Service
- Attention to Detail
- Excellent Verbal and Written Communication
- Collaborative
- Positive Attitude
- Emotional Intelligence
- Client Relationship Management
- Technical Skills
- Creative
- Technical knowledge
- Compliance Training
- Visual inspections
- Inspection Reporting
- Safety awareness
- Valid drivers license
- Strategic Planning
- Industry Expertise
- Regulatory Compliance
- Industry standards
- Real estate practices
- Real estate
- Critical Thinking
- Decision-Making
- Inspection and Testing Reports
- Documentation and Recordkeeping
- Reporting and analysis
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
References
References will be given upon request
Timeline
Inspection Officer
Property Management Partners
01.2024 - Current
Warehouse Team Member and Delivery Driver
Plumbers co-op
11.2023 - 11.2023
Sales Assistant
Insport
08.2022 - 08.2022
Real Estate Assistant
The Address Property Agents
11.2021 - 05.2022
Office Administrator
Sannout pty ltd
09.2020 - 11.2021
Retail Assistant
Go gas petrol station
06.2019 - 08.2020
Bachelor of business (major in property) -
Western Sydney University Parramatta
Certificate of Registration - Assistant Agent
Entry Education
Atar - High Achiever -
De La Salle College Ashfield
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