Dedicated and punctual individual skilled in mail sorting, safety compliance, and team collaboration. Experience in optimizing workflows and ensuring organized operations to support high-volume processing and care services.
Overview
2018
2018
years of professional experience
Work History
Mail Sorter
Australia Post
Dandenong, Victoria
09.1999 - 03.2017
Operated sorting machinery to ensure accurate mail categorization.
Sorted incoming mail by size and destination for efficient processing.
Collaborated with team members to optimize sorting workflows and efficiency.
Maintained cleanliness and organization of sorting area for safety compliance.
Inspected mail for damage and ensured proper handling procedures were followed.
Assisted in training new staff on sorting processes and equipment usage.
Adhered to safety protocols while managing high-volume mail during peak periods.
Documented discrepancies in mail flow for reporting to management teams.
Sorted incoming mail for distribution to staff, departments and external customers.
Organized work area regularly for efficient operation of tasks.
Inspected incoming mail for damage or missing pieces.
Ensured compliance with postal regulations and procedures.
Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
Labeled containers with required information before dispatching them.
Verified accuracy of addresses on letters and parcels prior to delivery.
Followed established protocols while handling hazardous materials safely.
Reported any malfunctioning of the machine to supervisors immediately.
Bundled, labeled and routed sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
Utilized portable scanner to mark items delivered to residences and businesses, keeping records current and accurate.
Weighed parcels, calculating costs based on type, total weight and final destination.
Personal Carer
self-practiced; attended family needs
Delivered personal care and assistance with daily living activities for my mother
Ensured my mother has comfort and safety during mobility assistance.
Collaborated with healthcare professionals to coordinate comprehensive care services.
Provided emotional support to my mother during illness and bereavement.
Assisted my mother with grooming, dressing, showering, and toileting needs.
Maintained safe storage of equipment according to manufacturer's guidelines.
Responded swiftly and calmly to medical emergencies and crises.