Ed Mariella Licudan
Wagaman, Darwin
Summary
Prepared to start a new career and make meaningful contributions with commitment and drive, specifically in the health field. Willingness to grow, learn, and get different experiences in health to develop such skills and knowledge.
Skilled in fostering positive work environments, resolving escalated customer issues, and enhancing team performance with a positive attitude. Demonstrates exceptional decision-making and relationship-building abilities.
Overview
6
6
years of professional experience
Work History
Shift Manager
Hungry Jack's
06.2019 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Trained and mentored new employees to maximise team performance.
- Responded to and resolved customer questions and concerns.
- Promoted a positive work environment through open communication and constructive feedback.
Crew Member
McDonald's Restaurant
10.2021 - 01.2022
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked well with teammates and accepted coaching from management team.
Volunteer
Holy Catholic Primary School
07.2019 - 08.2019
- Provided a safe and nurturing environment for children to learn and grow through various educational activities.
- Supervised children of various ages on playground and field trips.
- Served as a positive role model, promoting healthy interpersonal behaviours.
Education
Bachelor of Science - Nursing
Charles Darwin University
Darwin, NT01-2027
High School Diploma -
Darwin High School
Darwin, NT12-2021
Skills
- Hard worker
- Willing to learn
- Team development
- Patience and empathy
- Active and fast learner
- Compassionate care
Timeline
Crew Member
McDonald's Restaurant
10.2021 - 01.2022
Volunteer
Holy Catholic Primary School
07.2019 - 08.2019
Shift Manager
Hungry Jack's
06.2019 - Current
Bachelor of Science - Nursing
Charles Darwin University
High School Diploma -
Darwin High School
Similar Profiles
Willy LaisaWilly Laisa
Crew Member at Hungry Jack's KingswayCrew Member at Hungry Jack's Kingsway
Immanuel GibbImmanuel Gibb
Assistant Manager at Hungry Jack'sAssistant Manager at Hungry Jack's
Artika ChaudhariArtika Chaudhari
Crew Member at Hungry Jack'sCrew Member at Hungry Jack's