Edoardo Pesciarelli
Gold Coast,QLD
Summary
A genuinely sunny and determined hospitality professional with a sincere focus on high-end guest service and team leadership. Highly experienced in Rooms Division operations, ranging from five-star front-of-house management and rigorous housekeeping standards to cross-functional team direction. I bring persistent motivation, attention to detail, and a proactive, supportive approach to exceeding luxury service expectations.
Overview
4
4
years of professional experience
Work History
JUNIOR MANAGER
Best Western - Astrid
Rome, Italy
08.2024 - 11.2025
- Served as a key point of leadership for daily operations, focusing on superior guest service and internal team direction. Successfully managed duty shifts, ensured seamless communication between Front Office and supporting departments, and proactively resolved complex guest needs to maintain high satisfaction ratings.
DIRECTOR OF ROOMS
OMNIA HOTELS
Rome, Italy
02.2024 - 08.2024
- Directed Rooms Division operations (Front Office and Housekeeping), ensuring five-star guest satisfaction and superior operational efficiency across all rooms-related services. Maintained exacting luxury standards and led cross-functional team performance.
Junior Receptionist
OMNIA HOTELS
Rome, Italy
08.2023 - 02.2024
- Six-month tenure as a Junior Receptionist within a prestigious Italian luxury chain, serving as an immersion into high-end hospitality. Mastered the art of elevated guest welcoming and five-star front-of-house operations, establishing a rigorous standard for discretion, professionalism, and personalized guest service
CHILD PHYSICAL THERAPIST
Monti-Brez Family
West Palm Beach, USA, Florida
02.2023 - 08.2023
- Dedicated six-month volunteer experience providing intensive one-on-one physical recovery support (predominantly hydrotherapy) for a child with severe physical and mental health challenges post-surgery. Developed profound skills in patience, empathy, and persistent motivation.
ALL ROUNDER
COLUMBUS HOSTEL
Las Palmas de Gran Canaria, Spain
05.2022 - 10.2022
- Gained foundational 360-degree hospitality expertise during a six-month tenure in a Spanish hostel. Developed strong cross-departmental skills, efficiently managing guest relations at reception, ensuring high cleanliness standards through housekeeping, and supporting essential kitchen operations.
Education
High School Diploma -
Scientific School
Rome06-2021
Skills
- Familiar with PMS: Opera Cloud, Alyante, Hotel in Cloud
- Guest service
- Team leadership
- Problem solving
- Operational efficiency
- Cross-departmental collaboration
- Luxury standards
- Customer relationship management
Languages
Italian
Native/ Bilingual
English
Full Professional
Spanish
Professional
Timeline
JUNIOR MANAGER
Best Western - Astrid
08.2024 - 11.2025
DIRECTOR OF ROOMS
OMNIA HOTELS
02.2024 - 08.2024
Junior Receptionist
OMNIA HOTELS
08.2023 - 02.2024
CHILD PHYSICAL THERAPIST
Monti-Brez Family
02.2023 - 08.2023
ALL ROUNDER
COLUMBUS HOSTEL
05.2022 - 10.2022
High School Diploma -
Scientific School