Eduardo Andrés Durán Vaccaro
North Melbourne,VIC
Summary
Skilled automotive professional with hands-on expertise in diagnostics, repairs, and maintenance. Strong focus on team collaboration and achieving reliable results, adaptable to changing needs. Adept in tyre fitting, brake systems, and suspension diagnostic. Known for problem-solving abilities and dependability.
Overview
5
5
years of professional experience
Work History
Automotive Service Manager
Leon Automotive Services
06.2022 - 10.2024
- Company Overview: León Automotive Service, a leading company in the field of vehicle repair and maintenance.
- Responsible for customer reception, coordination of technical team, technical diagnosis, preparation of quotations according to availability of spare parts, negotiation and sale to the customer, pre-delivery review and post-sales follow-up.
- My main competence is to coordinate and supervise all activities related to customer service, technical diagnosis, preparation of quotations, sale of services and spare parts, and after-sales follow-up.
- I have been able to increase customer satisfaction and loyalty, optimize internal processes, improve the quality and efficiency of services, and generate more revenue for the company.
- Improved customer satisfaction by implementing streamlined service processes and staff training programs.
Mechanic
Kaizen Services
03.2021 - 04.2022
- Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
- Inspected and tested equipment to locate worn and damaged parts.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Ensured safety compliance by performing thorough inspections on vehicles and implementing necessary repairs.
- Followed established safety procedures and techniques when working under lifted vehicles.
- Test drove vehicles to determine problems and test repairs.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Worked effectively in fast-paced environments.
Control De Gestion
Argomedo Performance
12.2019 - 02.2020
- Implementation of management control system for inventory management and optimisation of purchase and sale operations, control and tracking of tool inventories, first line reporting.
Education
Automotive Mechanical Engineering - Mechanic
Duoc UC
Santiago, Chile08.2021
Skills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Customer service
- Conflict resolution
- Team collaboration and leadership
- Service scheduling
- Client retention strategies
Languages
Spanish
Native or Bilingual
English
Limited Working
Interests
- I participate in a variety of outdoor recreational activities
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Auto Repair/Restoration
- Playing Sports
- Reading
- I have a passion for photography and editing photos
Timeline
Automotive Service Manager
Leon Automotive Services
06.2022 - 10.2024
Mechanic
Kaizen Services
03.2021 - 04.2022
Control De Gestion
Argomedo Performance
12.2019 - 02.2020
Automotive Mechanical Engineering - Mechanic
Duoc UC
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