Eduardo Silva
Rockdale,NSW
Summary
As a young man I've been in the service and hospitality industry for many years building up a superb amount of experience in working with customers, customer service, problem-solving skills, and adaptability as well as excellent communication skills to pair with an warm attitude and charisma. I'm very used to the environment of an aircraft as most of my youth was spent either in an airplane or airport.
Overview
3
3
years of professional experience
Work History
Server
Sir Braxton
09.2025 - Current
- Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
- Managed food and beverage orders efficiently, minimizing wait times for guests.
- Trained new staff on menu knowledge and service protocols to enhance team performance.
- Assisted in inventory management, tracking supplies to prevent shortages during peak hours.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Snowdonia
06.2024 - 09.2025
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained cleanliness and organization of dining areas to create inviting atmosphere.
- Resolved guest complaints promptly, enhancing overall dining experience and loyalty.
Receptionist
KronosBJJ
06.2022 - 05.2024
- Managed front desk operations, ensuring efficient customer check-in and appointment scheduling.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate records of memberships and payments using management software.
Education
Master's Degree, Still in Admision - Marketing
Estacio
Rio De Janeiro RJHigh School Diploma -
CPMI
Rio De Janeiro10-2020
Skills
- Exceptional Customer Service
- Safety Compliance
- Conflict Resolution
- Service
- Multitasking
- Team Collaboration
- Communication Skills
- Time Management
Timeline
Server
Sir Braxton
09.2025 - Current
Server
Snowdonia
06.2024 - 09.2025
Receptionist
KronosBJJ
06.2022 - 05.2024
Master's Degree, Still in Admision - Marketing
Estacio
High School Diploma -
CPMI
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