Summary
Overview
Work History
Education
Skills
Hobbies
Languages
REFERENCES
Timeline
Generic

Dora Ureifoh

New,New Jersey

Summary

As a Waitress:
I excel in providing top-notch customer service by greeting guests warmly, taking accurate food and drink orders, and ensuring timely delivery of orders. With strong communication skills, I am adept at addressing customer inquiries, making menu recommendations, and handling payments efficiently. I pay attention to detail when setting up dining areas, maintaining cleanliness, and collaborating with kitchen staff to ensure order accuracy. I am committed to creating a pleasant dining experience for customers and ensuring their satisfaction with attentive service.

As a Bartender:
My expertise lies in crafting a wide range of cocktails and beverages while adhering to responsible alcohol service practices. I maintain a clean and organized bar area, check IDs to verify legal drinking age, and engage with customers to provide exceptional service. With a keen eye for detail, I monitor bar inventory, restock supplies, and create innovative specialty drinks to cater to diverse preferences. I handle cash and credit transactions accurately, prioritize customer safety, and uphold high standards of professionalism in a fast-paced bar environment.

As a Kitchen Hand:
In the kitchen, I demonstrate proficiency in assisting chefs with food preparation, ingredient handling, and maintaining a hygienic work environment. I excel in washing dishes, cleaning kitchen equipment, and following food safety guidelines rigorously. With a proactive approach, I help in organizing kitchen supplies, storing food items, and managing inventory effectively. I collaborate with kitchen staff to ensure smooth workflow, support timely food service, and contribute to the overall efficiency of kitchen operations. My attention to detail, adaptability, and willingness to learn make me a valuable asset in the culinary team.

Overview

5
5
years of professional experience

Work History

Waitress/Bartender/Kitchen Hand

The Kingfisher Restaurant
04.2022 - 08.2023

Waitress

  • Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
  • Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.
  • Provided timely tableside assistance to guests requiring additional condiments or utensils.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Bartender

  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.

Kitchen Hand

  • Maintained high personal grooming standards and uniform presentation.
  • Managed incoming food deliveries, checking for quality and accuracy while properly storing items according to established protocols.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Lifted and carried heavy materials.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
  • Enhanced customer satisfaction by promptly addressing any concerns or special requests from guests regarding their meals.
  • Maintained composure and work quality while under stress.

Waitress/Bartender/Kitchen Hand

The Royal Chinese Restaurant
03.2021 - 03.2022

Waitress

  • Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
  • Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Inspected dishes and utensils for cleanliness.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Maintained high personal grooming standards and uniform presentation.
  • Managed incoming food deliveries, checking for quality and accuracy while properly storing items according to established protocols.

Kitchen hand

  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Pushed, pulled and transported large loads and objects.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.

Bartender

  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.

Waitress/Bartender/Kitchen Hand

Turaka Lagos
02.2020 - 02.2021
  • Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
  • Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.

Bartender

  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Developed strong relationships with vendors, negotiating favorable pricing terms for liquor purchases.

Kitchen Hand

  • Maintained high personal grooming standards and uniform presentation.
  • Managed incoming food deliveries, checking for quality and accuracy while properly storing items according to established protocols.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Pushed, pulled and transported large loads and objects.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.

Waitress/Bartender/Kitchen Hand

The Mega Chicken Restaurant
01.2019 - 01.2020
  • Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
  • Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.

Bartender

  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Kitchen Hand

  • Managed incoming food deliveries, checking for quality and accuracy while properly storing items according to established protocols.
  • Maintained high personal grooming standards and uniform presentation.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
  • Lifted and carried heavy materials.
  • Maintained composure and work quality while under stress.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.

Education

Bachelor of Arts - International Studies And Diplomacy

Benson Idahosa University
Edo State
06.2018

Skills

Waitress

  • Daily specials memorization
  • Greeting guests
  • Food and Beverage Service
  • Item promotion
  • Wine service
  • Food handling
  • Food and Beverage Upselling
  • Food Preparation and Safety
  • High-volume dining
  • Compliance standards
  • Complex Problem-Solving
  • Menu Memorization

Bartender

  • Relationship Building
  • Suggestive Selling
  • Inventory
  • Age Identification checks
  • Staff Management
  • Cash Register Operation
  • Health codes compliance
  • Culinary Experience
  • Craft Beer Expertise
  • Memory retention

Kitchen Hand

  • Team Collaboration
  • Payment Processing
  • Meal Tray Assembly
  • Meat Preparation
  • Sauce and Soup Cooking
  • Food preservation and storage methods
  • Product Merchandising
  • Sweeping and Mopping
  • Decision-Making
  • Menu Distribution
  • Meat Cutting
  • Batch Testing
  • Team Leadership
  • Knife Skills
  • Kitchen Operations
  • Dishwashing
  • Team contribution

Hobbies

Gym

Swimming

Karaoke

Reading

Travelling 

Beaching

Languages

English
Full Professional
Esan
Native or Bilingual

REFERENCES

1. Tochukwu Ogbanufe

973 517-2423


2.Chibuikem Ibekwe

317 659-2129

Timeline

Waitress/Bartender/Kitchen Hand

The Kingfisher Restaurant
04.2022 - 08.2023

Waitress/Bartender/Kitchen Hand

The Royal Chinese Restaurant
03.2021 - 03.2022

Waitress/Bartender/Kitchen Hand

Turaka Lagos
02.2020 - 02.2021

Waitress/Bartender/Kitchen Hand

The Mega Chicken Restaurant
01.2019 - 01.2020

Bachelor of Arts - International Studies And Diplomacy

Benson Idahosa University
Dora Ureifoh