Dedicated Arcade Technician skilled in technical troubleshooting, equipment maintenance, and customer service. Proven ability to diagnose and repair arcade machines, ensuring optimal performance and customer satisfaction. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Enthusiastic professional with excellent guest relation skills. Highly skilled in game operation and maintenance of equipment. Fast Learner in Customer Focused Attitude.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Arcade Technician
Kingpin Macarthur
Macarthur, New South Wales
06.2022 - 08.2025
Diagnosed and repaired arcade machines to ensure optimal performance.
Conducted routine maintenance on gaming equipment and systems.
Collaborated with team members to improve machine setups and game placements.
Followed safety protocols while handling tools and equipment during repairs.
Documented service records for maintenance activities on gaming devices.
Provided technical support to staff during busy operational periods at the arcade.
Removed damaged components, assessed faults and repaired or replaced with new parts.
Ordered spare parts from suppliers based on availability and cost-effectiveness.
Ensured that all games were functioning properly before allowing customers access.
Assisted with troubleshooting hardware and software issues with arcade games.
Cleaned interior cabinets of arcade machines to maintain a neat appearance.
Adjusted settings on various equipment to maximize efficiency and performance.
Installed, tested, and maintained arcade machines to ensure optimal performance.
Resolved technical problems by performing repairs on defective parts or components.
Handled customer requests and complaints quickly to improve overall service.
Interacted with guests to encourage play and explained rules of each game.
Recommended games to guests based on age and skill level to boost revenue opportunities.
Informed supervisor on duty of concerns, broken machines, out-of-order games and problems.
Warehouse Forklift Operator
COPE Sensitive Freight
Yennora, New South Wales
06.2011 - 09.2021
Operated forklifts to move freight efficiently within the warehouse.
Loaded and unloaded sensitive freight with attention to safety protocols.
Conducted routine inspections on forklifts to ensure safe operation.
Collaborated with team members to streamline warehouse processes.
Maintained accurate records of inventory movements and shipments.
Assisted in training new operators on safe forklift practices.
Organized freight in designated areas for optimal space utilization.
Followed company procedures for hazardous material handling compliance.
Loaded and unloaded pallets of product onto trucks using a forklift.
Operated forklift to transport goods throughout warehouse.
Processed orders by picking products from shelves within the warehouse.
Staged goods in loading dock area.
Followed standard operating procedures to safely stack and store materials in the warehouse.
Operated manual pallet jacks to move material around the warehouse.
Assisted with shipping and receiving activities as needed.
Ensured all safety protocols were followed while operating the forklift.
Received, inspected and stocked incoming shipments.
Unloaded incoming supplies and placed them into designated storage areas.
Boxed, labeled and added shrink wrapping to items.
Collaborated with team members to complete tasks efficiently and accurately.
Performed daily pre-shift inspections on forklifts and other equipment.
Cleaned up spills or debris in work areas immediately following an incident.
Organized items according to size, type, style, color, or product code.
Provided assistance in training new employees on proper operation of forklifts and other material handling equipment.
Utilized radio frequency scanners for tracking material movement throughout the warehouse.
Managed stock rotation ensuring that older stock is used first.
Handled maintenance tasks on equipment by checking fuel, lubricants, oil, antifreeze, tires and general condition.
Completed daily logs for recordkeeping.
Inspected material handling equipment for defects prior to use.
Moved freight, stock and other materials to and from storage and production areas and loading docks.
Maintained current forklift training and certification as required by company policies.
Communicated with supervisor and other warehouse staff to coordinate work.
Used handheld scanners for warehouse management system compliance.
Tied and secured loads to prevent shifting or damage to items.
Maintained yard appearance, keeping ground clean and clear.