EDWARD BAINES
Melbourne,VIC
Summary
Senior Care Manager at Arise Support Services with extensive experience in client-centered care and communication. Skilled in creating customized care plans that improve client outcomes and mentoring teams for optimal performance. Committed to mental health support and crisis management, ensuring a supportive environment for clients and staff..
Overview
4
4
years of professional experience
Work History
Senior Care Manager
Arise Support Services
10.2024 - Current
- Lead and oversee a team of care managers and support workers, ensuring the highest standard of care for clients.
- Develop and implement individualized care plans tailored to clients' mental health, physical, and emotional needs.
- Coordinate with external healthcare providers, families, and support services to ensure comprehensive care delivery.
- Monitor and assess the effectiveness of care plans, making adjustments as needed to improve client outcomes.
- Train and mentor new staff, providing ongoing supervision and professional development.
Care Manager
Arise Support Services
12.2023 - 10.2024
- Managed a caseload of clients, creating and implementing personalized care plans to address both physical and mental health needs.
- Worked closely with clients and their families to assess care requirements, ensuring alignment with their preferences and health goals.
- Provided regular progress updates and collaborated with interdisciplinary teams to modify care plans as necessary.
- Monitored clients’ health and safety, responding to changes in their condition promptly.
- Ensured compliance with all relevant healthcare regulations and organizational policies.
Mental Health Support Worker
Arise Support Services
07.2023 - 12.2023
- Delivered direct support to individuals with mental health challenges, assisting with daily activities and promoting overall well-being.
- Supported clients in building coping strategies, enhancing life skills, and improving emotional regulation.
- Participated in the development of tailored care plans, addressing both long-term mental health management and immediate support needs.
- Provided companionship and encouraged engagement in community activities to foster social inclusion.
- Monitored clients' mental health progress, documenting changes, and communicating with care teams.
Casual Retail Assistant
TSALTA
01.2021 - 07.2023
- Provided customer service, assisting with product selection, inquiries, and purchases.
- Managed cash register transactions, processed sales, and maintained accurate financial records.
- Stocked shelves, organized merchandise, and ensured the store’s visual presentation met company standards.
- Assisted with inventory control and product ordering, ensuring adequate stock levels.
- Contributed to a positive shopping experience by maintaining a friendly and approachable attitude.
Personal Care Assistant
VASEY RSL Brighton
01.2022 - 05.2022
- Assisted elderly and disabled clients with personal hygiene, mobility, dressing, and other daily living activities.
- Offered emotional support and companionship, helping clients maintain dignity and independence.
- Administered medication under supervision and ensured accurate documentation of care tasks.
- Worked closely with healthcare professionals to monitor and report on clients' health conditions.
Education
Bachelor of Psychology -
University of South Australia Online
01.2027
Diploma of Nursing -
Swinburne University
01.2022
Bachelor of Business - Marketing/Management
La Trobe University
01.2020
Skills
- Client-Centred Care
- Leadership & Team Management
- Mental Health Support
- Crisis Management
- Effective Communication
- Training & Development
- Organizational & Time Management
- Compassion & Empathy
- Policy adherence
References
Available upon request
Nursing Placement Summary
- The Melbourne Clinic, 160, Mental health nursing
- Cabrini Hospital, Brighton, 10/24/2022 - 11/20/2022, 160, Acute care experience
- Cabrini Hospital, Malvern, 05/02/2022 - 05/22/2022, 120, Sub-acute care experience
- The Victoria Clinic, 08/23/2021 - 09/05/2021, 80, Mental health nursing experience
- Vasey RSL, Brighton East, 05/31/2021 - 06/13/2021, 80, Aged care experience
References
References available upon request.
Timeline
Senior Care Manager
Arise Support Services
10.2024 - Current
Care Manager
Arise Support Services
12.2023 - 10.2024
Mental Health Support Worker
Arise Support Services
07.2023 - 12.2023
Personal Care Assistant
VASEY RSL Brighton
01.2022 - 05.2022
Casual Retail Assistant
TSALTA
01.2021 - 07.2023
Bachelor of Psychology -
University of South Australia Online
Diploma of Nursing -
Swinburne University
Bachelor of Business - Marketing/Management
La Trobe University
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