Summary
Overview
Work History
Education
Skills
Timeline
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Edward Frost

Inverloch,VIC

Summary

Proven leader with a track record of enhancing operational efficiency at Manbir Bains Limited - Amazon DSP UK. Expert in technical knowledge and team leadership, I spearheaded initiatives that streamlined processes, significantly improving team performance and customer satisfaction. Skilled in hiring and training, adept at fostering teamwork and collaboration among over 40 drivers.

Overview

9
9
years of professional experience

Work History

On-Site Manager

Manbir Bains Limited - Amazon DSP UK
09.2021 - 09.2024


  • Streamlined onsite operations for increased efficiency, implementing new processes and organizational systems.
  • Managed daily onsite activities, ensuring quality workmanship and adherence to safety protocols.
  • Managed a team of over 40 drivers.
  • Assigned routes to drivers daily, then ensuring a fast and smooth loading procedure.
  • Managed on road issues.
  • Recruiting new drivers and booking them through the AMZL driver training course.
  • Dealt with fleet, new hires, breakdowns / repairs.

Delivery Driver / On-site Manager

CDSG - Amazon DSP UK
10.2019 - 09.2021
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Managed a team of 30 drivers, assigned routes daily and dealt with on road issues with AMZL blue badges.

Carpet Installer

Madyson Flooring
08.2015 - 10.2019
  • Enhanced customer satisfaction by providing high-quality carpet installation services.
  • Removed existing flooring materials and prepared area for installation of new products.
  • Exceeded customer expectations through meticulous attention to detail during carpet fitting and seaming processes.
  • Developed long-lasting relationships with clients through excellent communication and follow-up support after installations were completed.
  • Demonstrated adaptability by successfully working with various types of carpets and flooring materials in diverse settings.
  • Installed carpet and vinyl flooring in commercial and residential buildings.

Education

High School Diploma -

Silcoates School
Wakefield, United Kingdom
07.2013

Skills

Technical knowledge

Scheduling Coordination

Positive Attitude

Teamwork and Collaboration

Customer Service

Problem-Solving

Time Management

Multitasking

Reliability

Excellent Communication

Team Leadership

Hiring and Training

Timeline

On-Site Manager

Manbir Bains Limited - Amazon DSP UK
09.2021 - 09.2024

Delivery Driver / On-site Manager

CDSG - Amazon DSP UK
10.2019 - 09.2021

Carpet Installer

Madyson Flooring
08.2015 - 10.2019

High School Diploma -

Silcoates School

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Edward Frost